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SAP Successfactors Hcm/hris Manager

1 month ago


Toronto, Canada Simon-Kucher & Partners Full time

**To support the teams working on our exciting projects, we are looking for**
**SAP SuccessFactors HCM/HRIS Manager**:
**In Canada**:

- Toronto

HR Operations is the heartbeat of the North America HR team. We manage the full lifecycle of employee services and experiences from Hire to Retire, providing employees the resources and support they need during pivotal moments in their careers. This role will be a key part of the Americas HR team, dedicated to developing and implementing world-class HR services, processes, and systems. You will work with a high-energy, hard-working, and enthusiastic team of professionals who are passionate about customer experience, operational excellence, innovation, and employee culture. You will be on the forefront of HR processes and technology development, collaborating with smart, geographically, and culturally diverse colleagues. This is a high-visibility role with significant executive exposure across Simon-Kucher.

**What makes us special**:

- **Become part of a unique entrepreneurial team. **Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
- **Unlock the power of opportunity. **Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
- **Enjoy balance and flexible working. **Be empowered to do your best work - whether it’s from home or in the office.
- **Prioritize your health and well-being. **No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
- **Invest in your future. **All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching. Our Employee Bonus Opportunity Program ensures that when our firm grows, you grow with us.
- **Work in a values-driven culture. **At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

**How you will create an impact**:

- Lead our Americas Region HRIS data migration for our future HRIS implementation.
- Oversee data validation activities such as system audits, in collaboration with HR stakeholders, to ensure accurate, clean, and complete data. Manage cross-functional data audits with teams around the organization (i.e., Benefits & Payroll, Finance, IT). Plan and design complex cross-functional business processes. Manage segregation of duties, permissions, access, and similar system operations and settings for end-users for local regional HR systems and collaborate closely with the Global HRIS Transformation team on all global system needs. Collaborate with Simon-Kucher IT and Global HRIS Transformation team to ensure systems and data security.
- Oversee the accuracy and maintenance of the HR information systems (HRIS) data for the Americas Region, including working with Global on updating system settings, implementing new features and/or modules, building workflows, and troubleshooting system issues. Systems include global and regional databases, onboarding platforms, ATS, and an HR ticketing system. Train new end-users in system capabilities as needed.
- Manage the creation or maintenance of local regional business process SOPs, user procedures, HR/business operations procedural roles and responsibilities, and associated documentation.
- Work in close collaboration with the Talent Acquisition, HR Business Partnership, HR Operations, Benefits & Payroll, and the Global HRIS Transformation team to ensure end-to-end accuracy of data exchange of flow through the HR network.
- Develop and maintain HR reports and dashboards using available analytical tools to provide actionable insights in support of data-driven decision making. Perform complex analysis on behalf of talent function, including data consolidation from multiple sources/formats and ensure the included data, format, and presentation are appropriate for the intended audience.
- Maintain compliance reporting with all U.S. and Canada federal and local employment laws, regulations, and requirements.
- Analyze and resolve complex customer/business challenges and guide them to implement innovative solutions.
- Build strong relationships with senior internal and external stakeholders and partners.

**Your profile**:

- Bachelor’s degree in relevant field required.
- 5+ years relevant work experience in HRIS/data management experience.
- Results-oriented and data-driven. Ability to create and manage key performance indicators. Strong analytical skills.
- Expert skills in Excel and Power Point. Able to create complex formulas in spreadsheets.
- Extensive experience with SAP HCM products (SAP ECC HCM), including SuccessFactors.
- Strong project management skills.
- Customer-service oriented. Understand customer’s needs, ef