Inside Customer Service/ Office Admin Assistant
2 weeks ago
**Inside Customer Service/ Office Admin Assistant**
Core Competencies
- The ability to work independently and with a team
- Time Management
- Creative and Innovative Thinking
- Development and Continual Learning
- Problem Solving
- Accountability and Dependability
- Decision making and Judgement
- Planning and Organizing
- Enforcing Policies, Rules and Regulations
- Customer Service Skills
- Communication
- Energy & Stress
Job Duties
- Greet Customers incoming into the office - Answer questions regarding auction terms and conditions, explain auction bidding process to bidders and/or direct customers accordingly.
- Answer Phones - Answer questions regarding auction terms and conditions, explain auction bidding process to bidders and/or direct customers accordingly.
- Booking appointments of units coming and leaving to/from yard
- Data Entry which involves entering consignment descriptions/updating consignment information, and uploading photos and videos of consignments for our website
- Auction Software - Auctionflex - Collections
- Entering payments into accounting software
- Working POS system
- Following up with bidders until all payments are completed
- Creating Invoices as required
- Other duties as required
**Requirements**:
- College Diploma in business or administration or equivalent in work experience
- Proficient with Microsoft Office (Outlook, Word, Excel)
- Customer Service Skills
- Bilingual (English, French) an Asset
- Money Handling Experience an Asset
- Auction Experience an Asset
- CRM Experience an Asset
- Auctionflex Experience as Asset
- Highly flexible, Some weekends and early starts are required
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure
- Strong attention to detail and organization
- Able to deal with people professionally at all times
- Professional appearance and manners
- Strong work ethic and positive team attitude
- Reliable vehicle required as no public transportation is available
**Job Type**: Part-time
Part-time hours: 25-42.5 per week
**Salary**: $17.00-$18.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Oro-Medonte, ON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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