Key Holder

6 months ago

Saskatoon, Canada SNDL Full time

**It’s your story. It’s our platform. Be a part of a movement that will change how the world views, hears, and feels about Cannabis.**

**Spiritleaf - Brighton** is looking for a **Key Holder** to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.

Spiritleaf recognizes that employees are at the core of our success. We take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity. Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.

**The Challenge**

**The Responsibilities**:

- **Customer Connection**_
- Supports environment of genuine customer connection
- Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
- Demonstrates extraordinary service
- Takes ownership of individual awareness of product knowledge
- **Product Knowledge**_
- Is knowledgeable of trends and supports brand messaging
- Gains understanding of how merchant skills impact business and the customer experience
- **Teamwork Makes the Dream Work**_
- Supports new hires through mentorship
- Is self-aware and focused on self-development
- Collaborates with the team
- **Leadership**_
- Possesses strong written and verbal communication skills, strong assessment, and decision-making skills
- Provides insight to Spiritleaf Manager in relationship to the customer experience
- Participates in ongoing staff education and sharing of product knowledge
- **Qualifications**_
- At least 1 years’ experience in a retail environment
- Proven success in offering exceptional customer experience
- A passion for our product and changing the way the world views cannabis
- A desire to have fun, laugh, and support both customers and team members along the way
- You must be at least the minimum required legal age in your province, and be able to pass a police background check
- You must have a valid CannaSell and be able to provide a copy of the certificate

**Our Commitment to Diversity & Inclusion**:
**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

**Flexible Language Requirement**:

- French not required

**Ability to commute/relocate**:

- Saskatoon, SK S7K 0B8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

**Licence/Certification**:

- CannaSell SK Required

**Work Location**:In person

**Job Type**: Part-time

Pay: From $18.00 per hour

Work Location: In person

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