See more Collapse

Key Holder

4 weeks ago

St Catharines, Canada Mastermind Toys Full time

**We’re hiring Mastermind Toys has big plans and we want YOU to join our growing team We have a customer-obsessed culture, which we believe starts with employee experience. Over 39 years later, Mastermind Toys is the nation’s largest specialty toy and children’s bookstore, and we deeply believe that “Play is Kids’ Work”.**

We are currently seeking a permanent part-time **Key Holder **to join our **St Catharines (ON) **location. Our Keyholders will bring fun, learning and confidence to parents & children by providing an exceptional customer experience; sound management of staff and store operations and has accountability to contribute to the achievement of profitability, success and store growth.

**Responsibilities**:
**Sales Assistance and Processing**
- Greet, actively approach & assist customers consistent with the Mastermind customer experience philosophy; ensure customers are always the primary focus over tasks
- Seek to understand customer needs, communicate relevant product information; be able to explain/demonstrate product use (demonstrate sound product knowledge across all product categories), age target, special features, options etc. & in-store promotions; make suggestions for additional product to enhance purchase. Inform customers of services and specials. Consistently deliver a shopping experience that is BETTER than expected
- Receive & process payments, returns, exchanges accurately & in accordance with POS procedures and customer service and sales philosophy. Complete all associated POS paperwork and balancing tasks
- Gift wrap purchase to standard
- Actively contribute to achieve team and store goals; share knowledge and contribute to positive working/shopping environment and support continuous learning (Mastermind’s Coaching Circle program)

**Store Operations**
- Complete opening store procedures that include, but are not limited to, deactivating store alarm, ensure inventory replenishment, performing an open count of registers, and ensure store is organized and ready for customers
- Conduct closing store procedures that include, but are not limited to, ensuring the sales floor is visually merchandised to company standards, delegating cleaning tasks, completing POS Day End Paperwork Checklist, performing loss prevention check of associates, and lock the store and set the alarm at the end of shifts, and escalate issues as necessary
- Participate to maintain best practice merchandising standards throughout the shift; keep store shelves fully stocked and neat; assemble product as required
- Participate in safeguarding staff, customers & product through pro-active assistance; comply with loss prevention and health and safety & emergency procedures
- May be asked to participate in the health & safety committee and/or first aider programs. Ensure personal conduct is consistent with safety and security policies
- May process inventory in and out of store in accordance with standardized procedures. May participate in inventory counts
- Participate in general store upkeep including dusting, floor, carpet, window, kitchen and bathroom cleaning. Participate (as applicable) in external walkway maintenance. Complete other duties as may be assigned from time to time

**Qualifications**
- High school diploma preferred. In progress considered
- Previous retail sales experience preferred; comparable experience may be considered
- Demonstrated ability & interest to provide exceptional quality customer focused sales assistance
- Able to project an enthusiastic, polite and welcoming demeanor
- Able to follow instructions and complete work accurately
- Demonstrated interest in Mastermind product line
- Strong & clear verbal and written communication skills
- Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required._
- We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted._

**Job Types**: Part-time, Permanent

Expected hours: No more than 32 per week

**Benefits**:

- Casual dress
- Flexible schedule
- Store discount

Schedule:

- Every Weekend
- Holidays
- Monday to Friday

Application question(s):

- Can you reliably commute to our location?

Work Location: In person

Application deadline: 2024-02-23

We have other current jobs related to this field that you can find below

  • Retail Specialist, Key Holder

    2 weeks ago

    St. Catharines, Ontario, Canada Freedom Mobile Full time

    A little about usAt Freedom, we're proud to be leaders in a movement that brings affordable wireless services to Canadians - we're always on the lookout for go-getters that are committed to disrupting the status quo.Does that sound like you? We'd love to meet you.The roleAs a Retail Specialist, Key Holder you will Drive sales by offering bestinclass mobile...

  • Third Key Holder, Visual

    2 days ago

    St. Catharines, Canada Ardene Full time

    **Location Details**: The Pen Centre **PostalCode**: L2T 2K9 **Category**: Retail **Requisition Number**: 14428-145-TKHV-FT-TP **Date Opened**: March 8, 2024 **Number of Openings**: 1 **Job Type**: Temporary **Pay Class**: Full Time **Education**: Some High School or equivalent **Career Level**: Experienced **Who We Are**: **Hey, we're...

  • Budtender/key Holder

    4 weeks ago

    St. Catharines, Canada Inspired Cannabis Co Full time

    **Job description** As advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products, with our knowledgeable and personable team to assist with each individual need. Thank you for your interest in joining our team. All applicants must be the minimum age of 19...

  • Budtender/key Holder

    3 weeks ago

    St. Catharines, Canada Inspired Cannabis Co Full time

    **Job description** As advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products, with our knowledgeable and personable team to assist with each individual need. Thank you for your interest in joining our team. All applicants must be the minimum age of 19...

  • Retail Specialist, Key Holder

    2 weeks ago

    St. Catharines, Canada Freedom Mobile Full time

    **A little about us** At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians - we’re always on the lookout for go-getters that are committed to disrupting the status quo. Does that sound like you? We’d love to meet you. **The role** As a Retail Specialist, Key Holder you will - Drive sales by...

  • Budtender/key Holder

    2 weeks ago

    St. Catharines, Ontario, Canada Inspired Cannabis Co Full time

    Job descriptionAs advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products, with our knowledgeable and personable team to assist with each individual need.Thank you for your interest in joining our team. All applicants must be the minimum age of 19 with...

  • Third Key Holder

    2 weeks ago

    St. Albert, Canada Ardene Full time

    **Location Details**: St-Albert Centre **PostalCode**: T8N 3K8 **Category**: Retail **Requisition Number**: 14529-407-TKH-FT **Date Opened**: March 22, 2024 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Full Time **Education**: Some High School or equivalent **Career Level**: Experienced **Who We Are**: **Hey, we're Ardene!** We...

  • Bbw Key Holder-pen Centre

    2 months ago

    St. Catharines, Canada Bath & Body Works Full time

    **Description** At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work....

  • Key Holder

    4 weeks ago

    St. John's, Canada Pseudio Full time

    **Pseudio** **Location: Avalon Mall** Pseudio started as a single store in Halifax, NS, in 1985. Since then, we’ve become a nation-wide operation with 31 stores across Atlantic Canada, Ontario and Alberta. But we still have the heart of a small business and our Maritime charm. We pride ourselves on our ability to quickly deliver the newest trends and our...

  • Key Holder

    14 hours ago

    St. John's, Canada Pseudio Full time

    **Pseudio** **Location: Avalon Mall** Pseudio started as a single store in Halifax, NS, in 1985. Since then, we’ve become a nation-wide operation with 31 stores across Atlantic Canada, Ontario and Alberta. But we still have the heart of a small business and our Maritime charm. We pride ourselves on our ability to quickly deliver the newest trends and our...

  • Key Holder

    5 days ago

    St. Thomas, Canada Station House Cannabis Co Full time

    **Position**: Full Time - Key Holder **Hourly Rate**: $18.50 **Location**: St. Thomas **Hours**: Minimum 30 hours/week with the potential for more hours **About Sensi Brands Inc.** Sensi Brands Inc. TM (SBI) is a vertically integrated federally licensed cannabis cultivation, processing, and consumer packaged goods company. SBI has established a...

  • Part Time Key Holder

    4 weeks ago

    St. Thomas, Canada Ren's Pets Depot Full time

    Applicants must have year round day, evening, and weekend availability to be considered for this position Overview: Customers come first! Good customer service is vital to build trust with our current and future clients and is critical to the success of any organization. Customer service professionals interact with customers to provide information on pet...

  • Key Holder/sales Associate

    4 weeks ago

    St. Albert, Canada Claire's St. Albert Full time

    **Claire's - A Career that's always in style** **Part-Time Manager/3rd Key Holder Opportunity** **About the Role** **As a 3rd Keyholder at Claire’s, you will be responsible for**: - Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales - Supporting your Store Manager and Assistant Store...

  • Key Holder/sales Associate

    3 weeks ago

    St. Albert, Canada Claire's St. Albert Full time

    **Claire's - A Career that's always in style** **Part-Time Manager/3rd Key Holder Opportunity** **About the Role** **As a 3rd Keyholder at Claire’s, you will be responsible for**: - Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales - Supporting your Store Manager and Assistant Store...

  • Third Key Holder, Visual

    15 hours ago

    Town of St. Paul, Canada Arden Holdings Inc. Full time

    THIS COULD BE YOU! Want to be part of an amazing team? If you’re a creative, friendly and energetic person with an interest in fashion retail – we want to hear from you. The Role TheThird Key Holder, Visual, is responsible for all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom...

  • Third Key Holder, Visual

    13 hours ago

    Town of St. Paul, Canada Arden Holdings Inc. Full time

    THIS COULD BE YOU! Want to be part of an amazing team? If you’re a creative, friendly and energetic person with an interest in fashion retail – we want to hear from you. The Role TheThird Key Holder, Visual, is responsible for all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom...

  • Key Holder/sales Associate

    4 weeks ago

    St. John's, Canada QE Home Full time

    QE Home is a designer bedding retailer with over 77 stores across Canada, and a fast-growing e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing customers with beautiful, affordable, comfortable, and eco-friendly bedding solutions — crafted in house by our design team — along with exceptional and...

  • Food Service Worker-key Holder Position

    2 weeks ago

    St. Thomas, Canada Fries R Us Full time

    Food service worker needed for approx 30hrs per week. This is a key holder position; must have experience with open and closing a food establishment. Duties include customer service, food prep with a grill and fryer, opening and closing duties, stocking and inventory, cleaning as needed. Must be able to work independently in a fast paced environment with a...

  • Sales Associate

    4 weeks ago

    St. Catharines, Canada Laura Canada Full time

    Role Summary The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers. Critical Functions 1. Customer Service Provides exemplary customer service by following the Laura Canada service standards. ...

  • Sales Associate

    4 weeks ago

    St. Catharines, Canada Laura Canada Full time

    Role Summary The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers. Critical Functions 1. Customer Service Provides exemplary customer service by following the Laura Canada service standards. ...