Business Center Practice Leader, Architecture

2 weeks ago

Red Deer, Canada Stantec Full time

Business Center Practice Leader, Architecture - ( 230002M2 )

**Description**

**Your Opportunity**

Reporting to the Regional Business Leader (RBL), the Business Center Practice Leader (BCPL) is the “seller/doer” responsible for leading the pursuit and delivery of excellent work to our clients. Accountable for the top line, the BCPL leads the growth of the Business Centers (BC) and Stantec’s market position while providing innovative design solutions with exceptional quality and execution that exceed client expectations.

It is the expectation that all leadership roles have a maximum term of 5-years, with the opportunity to reevaluate at the end of the term and for the purpose of succession and company growth.

**Your Key Responsibilities**

Business Development and Collaboration:

- Actively contributes to win strategies and successful project execution and becomes involved at a hands-on level in key pursuits as needed and on projects should issues impacting client satisfaction or project management best practices escalate and tracks pursuit success rate and Return on Investment rate on client
- by-client basis
- Leads growth of the BC through developing and leading the business development, key pursuit and sales strategy and holds Principals accountable to expand our reach and client base utilizing strong marketing, business development, sales account management plans.
- Responsible for developing and managing the marketing and business development (M&BD) plan for the BC including cross selling amongst other BC’s.
- Increases visibility of Stantec by sharing our knowledge and innovation story through key client engagements to enhance our reputation and drive revenue.
- Partners with other BCPLs and leaders to drive collaboration on pursuits across geographies and business lines.
- Responsible for utilizing and ensuring the opportunity Pipeline is maintained and monitor to optimize business development plans and employee utilization rates
- Ensure local marketplace reputation through established relationships and support of RLs.
- Develop and Maintain Stantec’s Integrated Practice in the specified BC. Which includes:

- The maintenance of a cohesive Stantec brand.
- Key client and Account development and maintenance.
- Market and community outreach and engagement.
- Accountable to achieve organic growth targets of the BC.

Client Focus:

- Responsible for exceeding client expectations through strong account management across the BC and personally leading accounts for major clients in the BC.
- Achieve minimum client
- and proposal-specific marketing and business development (M&BD) sales goals, including internal cross-selling initiatives, target 25% of time.
- Ensure a minimum of 4 client feedback surveys are conducted per year and issues are addressed through implementation and follow through on action plans.
- Lead and participate in pursuits and campaigns for major BC opportunities.
- Drives the client relationship strategy, working with Principals and BC leaders to drive strong results in the client satisfaction survey within the respective BC.

Project & Practice Focus:

- Achieve minimum direct utilization target of 60% contributing to projects and the practice.
- Actively participate including contribution to written content in major projects in key roles such as Independent Technical Reviewers, as required.
- Responsible for driving project excellence, participating in best practices associated with project compliance.
- Accountable for achieving >95% PM Frameworks compliance from Internal Practice audits

Provide broad leadership influence:

- Act as a highly regarded leader, thought partner, and a source of counsel and advice for their BC.
- Be personally involved in key client relationships, strategic project pursuits and major project leadership within the BC.
- Foster a success-oriented, accountable environment within the company.
- Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
- Provide support through ongoing collaboration with BOU Operations, RBLs, RLs and BCOLs regarding resolution of operational issues identified within the BC.

Business and Financial Management:

- Support BCOL with the annual budget for the BC, outlining the vision, focus, and priorities for implementation and setting specific goals for business performance.
- Be accountable for top line revenue growth, the BCPL also supports the BCOL in meeting established targets net revenue, gross margin, SG&A, and operating income target in the BC.
- Partners with BCOL to develop and implement improvement plans for distressed business units and BCs. Including focus on write-offs and business line expenses

People Leadership:

- Support BCOL and BCPL’s with developing, attracting, engaging and retaining top talent
- Establish employee connectedness to leadership by interfacing frequently with employees
- Partner with BCOL by

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