Customer Service/barista
2 weeks ago
**About us**
Second Cup Cafe is a small business in FOOD_BEVERAGE_SERVICES in Ottawa, ON. We are professional, agile and our goal is to Have the best Barista.
Our work environment includes:
- Food provided
**Responsibilities**:
- Follow the steps in the customer service process.
- Know the product knowledge requirements for representatives.
- Follow all company policies and procedures.
- Set up appointments for the sales team.
- Identify high-value leads and refer them to sales team members.
- Provide customer service to existing customers and prospects.
- Follow up cases with customers to ensure satisfaction.
- Deliver excellent customer service.
**Salary**: $16.21 per hour
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Work Location: One location
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