Child and Family Care Coordinator

7 months ago

Newmarket, Canada HCCSS Central | SSDMC du Centre Full time

**Job Description**:
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a **Child and Family Care Coordinator**, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.

Whether you work in our office, in the community, or a health care facility - you will play a lead role in providing connected, accessible, patient-centred care - and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?
- In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
- Link patients with service providers
- Coordinate and monitor care plan delivery
- Establish a helping relationship with patients and their families
- Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected

What must you have?
- Membership, in good standing, with the applicable regulatory body:

- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- Ontario College of Social Workers and Social Service Workers
- College of Audiologists and Speech Language Pathologists of Ontario
- Experience in pediatrics and knowledge of child development and pediatric pathologies; and, child and family legislation and community resources are required.
- Previous hospital and/or community pediatric experience is required.
- Two years’ experience in care coordination, or advocacy and discharge planning in a healthcare setting.
- Knowledge of community and government resources and relevant legislation. Excellent assessment, negotiation and problem solving skills.
- Excellent interpersonal, communication, organization and time management skills.
- Bilingualism in French considered an asset.
- Excellent team player who is capable of working both independently and interdependently.
- Must be able to practice in a culturally sensitive manner.
- Ability to operate within patients’ homes.
- Ability to wear protective masks as required.
- A reliable motor vehicle is required for this position as is the requirement to be a responsible driver.
- Accurate and efficient keyboarding skills and ability to use a mouse.
- Regular attendance at work is required.
- Current and cleared Vulnerable Sector check is required.
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?
- Experience in pediatrics and knowledge of child development and pediatric pathologies; and, child and family legislation and community resources
- Case management experience or recent related community experience
- Ability to speak French or another second language

What do we offer?

**We know wellness is supported with work-life balance.** In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities Membership in a world class defined benefit pension plan

Who we are

**We are Home and Community Care Support Services, ready to serve every person in Ontario.** We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

**If you’re interested in driving excellence in care and service delivery**, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment
- We thank all applicants for their interest; however, only those selected for an interview will be conta_cted_._

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