Grocery Manager

5 months ago

Vancouver, Canada Stong's Market Full time

**Position Location**:Dunbar, Vancouver

**Company Overview**: Stong’s is a locally owned, community focused grocery store. We offer a wide variety of local and boutique products at both our Vancouver and North Vancouver full-service locations. Our Stong’s express department are experts at home delivery straight to your front door. The Stong’s name has a rich history with over 85 years of grocery experience and we are committed to a unique and family friendly grocery shopping experience.

**Position Overview**:The Grocery Manager is responsible for the management of the grocery department, this includes dairy clerks, grocery clerks, and freezer clerks. The Grocery Manager is also responsible for the maintenance of product displays and cleanliness around the store.

**Key Responsibilities**:

- Stocking shelves and keeping them clean and organized
- Managing and controlling back stock
- Managing a team of 25-30 employees
- Schedule employees based on store labour needs
- Building innovative and eye-catching displays
- Ensuring all paperwork and procedures are completed according to standard operating procedures
- Demonstrating and exemplifying high quality customer service and interpersonal skills
- Handling customer complaints in a professional manner
- Working alongside vendors, merchants, Assistant Store Managers and Store Managers
- Communicating, delegating and following up on daily tasks
- Ensuring all required training is provided on company policies, procedures, reports, and culture
- Recognizing and rewarding good performance

**Desired Qualifications and Skills**:

- Experience with product ordering and purchasing
- Experience with building displays
- Grocery experience is an asset
- Experience running a POS system (cash register)
- Comfortable working in a fast paced, high-volume environment
- Willing to work evenings, weekends and holidays
- Highly motivated and team oriented
- Ability to communicate clearly and concisely in both oral and written form
- Willing to learn

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