Banquet Captain

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

We are looking for a talented Banquet Captain for our banquet department. If you are interested in
organizing events, driving development with one of Canada's fastest growing hospitality groups - this is
the role for you

**ROLE**: Assistant to Banquet Manager and Banquet Coordinator, third in command in department, to
create memorable experiences with attentive service, product knowledge, fun and passion. Acts as shift
leader with clients and staff.

**MEASUREMENT**:

- Attitude
- Ability to give guests a fantastic and memorable experience
- Knowledge of standards
- Ability to coach standards in a positive manor
- Teamwork
- Ability to bring passion, creativity and desire to have fun to work
- Is fully trained on Banquet Manager's role and responsibilities
- Able to take on Banquet Manager's role due to illness or vacation
- Understands and practices all booking procedures
- Fully understands and follows all sales procedures

**CHARACTER**:

- Outgoing, positive and upbeat
- Pleasant and accommodating, willing to go the extra mile
- Sincere desire to please
- Friendly, enthusiastic, and engaging personality
- Understands sense of urgency and is able to maintain momentum
- Strong work ethic with flexible availability
- Calm and organized demeanour - even under high pressure situations
- High level of self confidence
- Believes work can be fun
- Team oriented
- Outstanding, proactive guest service skills
- Great Leadership Skills

**COMPETENCIES**:

- Attention to detail
- Professional presentation and appearance standards
- Remains calm under pressure
- Organization and planning
- Strong sales skills
- Understanding of AV technology
- Excellent communication (both verbal and written) and interpersonal skills
- Good physical condition, as this position requires constant walking, standing, bending and lifting

**RENUMERATION**
- Hourly wage
- Shares in banquet gratuities
- SUMMATION:_
- **ABSOLUTELY NO PHONE CALLS PLEASE**_
- Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. _**_Sandman Hotel Group_**_ takes seriously its obligations under the Human Rights Code._