Ward Clerk

**Company Bio**

Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.

**Position Summary**

The Emergency Department is currently seeking a Casual Ward Clerk to join their team.

Effective Date: September 27, 2024

**Department/Unit/Program Description**

RMH is a medium sized hospital that provides 24 hour care to Emergency Room patients. The Emergency department embraces the Hospital’s vision by providing staff with an excellent, supportive, team environment where the clinical team can practice in a multi-disciplinary team, providing Exceptional Care - Together.

**Essential Qualifications**
- Ontario Secondary School Diploma or equivalent
- Successful completion of Medical Ward Clerk course or Medical Office Assistant Certificate
- Knowledge of Microsoft Word, Excel and Data Entry
- Minimum of 1 year clerical support experience
- Excellent communication, interpersonal and team building skills
- Demonstrated ability to deal effectively and courteously with all levels of hospital staff, patients and public
- Excellent professional telephone manner skills
- Demonstrated organizational, communication and time management skills
- Must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct
- Must be able to fulfill physical requirements of the job, as per current Physical Demands Analysis

**Preferred Qualifications**
- Previous experience in a hospital environment, an asset
- Trained in EPIC - training can be provided, but must pass required testing

**Hours of Work**

Must be available to work 8 hour day, evening and weekend shifts Monday to Sunday. Shifts and hours may change according to departmental requirements and as per the CUPE Collective Agreement.

**Employment Equity**

Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.