Pharmacy Assistant, Full Time

1 week ago

Saint John, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
110 Crown Street, Saint John, New Brunswick, E2L 2X7

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

**Why this role is important?**

**SUMMARY**:
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

**DUTIES & RESPONSIBILITIES**:
**Customer Service**
- Greet customer promptly and gather prescription information according to Standard Operating Procedures
- Perform duties in priority according to Role assigned on Role Assignment Schedule
- Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy
- Set realistic customer expectations as to wait times and effectively communicate the time to the customer
- Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures
- Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to - Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist
- Draw customer attention to literature or information as required
- Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.
- Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures
- Managing customer inquiries both in person and over the phone
- Adhere to all confidentiality and privacy requirements

**Administration**
- Receive new and repeat prescription orders in accordance with Standard Operating Procedures
- Prepare and submit orders (e.g. medications, OTC's, special orders) with the exception of controlled drugs and narcotics
- Adjudicate third party billing, online and manage manual Third-Party Accounts, collecting outstanding monies from customers where necessary
- Answer telephone, ensuring that appropriate telephone etiquette is observed at all times and referring to a pharmacist when necessary
- Manage incoming faxes according to Pharmacy Standards of Practice
- Assist pharmacist in coordinating call backs
- Contact physicians’ offices as needed (e.g. for special authorization requests etc.) and maintain all relevant documentation
- Accurately file completed documentation as per Pharmacy Standards of Practice, in a timely and organized manner
- Generate reports as required

**Front Shop Merchandising Duties**
- Ordering and maintaining non-prescription merchandise in the dispensary, including stock rotation and the management of expired product
- Assist with opening/closing the lock and leave panels/gates
- Assist in removing and replacing patient education and health-related signage

**Prescription Workflow**
- Assist in prescription preparation to company's standards and professional services
- Data entry for new prescriptions, and managing refill request processing, adjudicate claim to Third Party payor in accordance with the Pharmacy Standards of Practice; Review and adjust third party adjudication records
- Select medications to fill prescriptions according to Pharmacy Standards of Practice and preferred brand selection
- Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards of Practice, ensuring all relevant information and documentation is complete
- May be required to mix, reconstitute, or compound prescriptions, as directed and supervised by the pharmacist
- Accept written prescription or refill requests from customers in person or via telephone
- Accurately enter and maintain appropriate data within the applicable Pharmacy systems
- Resolve technical issues by contacting IT Service Desk or Third-Party adjudicators as required
- Ensure prescriptions are prioritized correctly in accordance with workflow
- Gather pertinent communication pieces for inclusion with prescription

**Inventory Management**
- May be required to perform inventory management, under the direction and supervision of the pharmacist
- Maintain proper storage of medications within the pharmacy according to 5S principles
- Ensure stock bottles are put away in accordance with established workflow
- Maintaining perpetual inventory system in Kroll and Health Watch Next Generation/Delta
- Ensure regular replenishment of pharmacy drugs and supplies i.e. BTC and special order
- Unpack and receive pharmacy totes inside pharmacy in a secure enviro

  • Pharmacy Assistant

    1 month ago

    Saint John, NB, Canada Lawtons Full time

    Career Group:* Pharmacy Careers *Job Category:* Retail - Pharmacy *Job Type:* Full-Time *celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1,600 stores in communities across the...

  • Pharmacy Assistant

    5 days ago

    Saint John, NB, Canada Lawtons Full time

    Career Group:* Pharmacy Careers *Job Category:* Retail - Pharmacy *Job Type:* Full-Time *celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1,600 stores in communities across the...

  • Pharmacy Assistant

    1 month ago

    Saint John, NB, Canada Lawtons Full time

    Career Group:* Pharmacy Careers *Job Category:* Retail - Pharmacy *Job Type:* Full-Time *Location:* 2552 St John Nursing HomeSLawtons Pharmacy *celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. We are a market leader in grocery and pharmacy that operate under multiple...

  • Pharmacy Assistant

    1 month ago

    Saint John, NB, Canada Lawtons Full time

    Career Group:* Pharmacy Careers *Job Category:* Retail - Pharmacy *Job Type:* Full-Time *City:* Nursing Home Services Saint John celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Our family of 128,000 employees and franchise affiliates share a collective passion for...

  • Pharmacy Assistant

    4 days ago

    Saint John, Canada Lawtons Full time

    **Requisition ID**:169001 **Career Group**:Pharmacy Careers **Job Category**:Retail - Pharmacy **Travel Requirements**:0 - 10% **Job Type**:Part-Time **Country**:Canada (CA) **Province**:New Brunswick **City**:Saint John **Location**:2748 McAllister Place Lawtons Pharm **Postal Code**:E2J 3W9 Our family of 134,000 employees and franchise affiliates...

  • Pharmacy Assistant

    1 week ago

    Saint John, Canada Lawtons Full time

    **Requisition ID**:170764 **Career Group**:Pharmacy Careers **Job Category**:Retail - Home Health Care **Travel Requirements**:0 - 10% **Job Type**:Part-Time **Country**:Canada (CA) **Province**:New Brunswick **City**:Saint John **Location**:2552 St John Nursing HomeSLawtons Pharm **Postal Code**:E2M 5J7 Our family of 134,000 employees and...

  • Pharmacy Assistant I

    2 months ago

    Saint John, Canada Lawtons Full time

    *Requisition ID:* 186444*Career Group:* Pharmacy Careers*Job Category:* Retail - Pharmacy*Travel Requirements:* 0 - 10%*Job Type:* Full-Time*Country: *Canada (CA)*Province:* New Brunswick*City:* Saint John*Location:* 2552 St John Nursing HomeSLawtons Pharmacy*Postal Code:* E2M 5J7Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top...

  • Pharmacy Assistant I

    2 months ago

    Saint John, Canada Lawtons Full time

    *Requisition ID:* 186444*Career Group:* Pharmacy Careers*Job Category:* Retail - Pharmacy*Travel Requirements:* 0 - 10%*Job Type:* Full-Time*Country: *Canada (CA)*Province:* New Brunswick*City:* Saint John*Location:* 2552 St John Nursing HomeSLawtons Pharmacy*Postal Code:* E2M 5J7Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top...

  • Pharmacy Assistant I

    4 weeks ago

    Saint John, Canada Lawtons Full time

    Requisition ID: 186444 Career Group: Pharmacy Careers Job Category: Retail - Pharmacy Travel Requirements: 0 - 10% Job Type: Full-Time Country: Canada (CA) Province: New Brunswick City: Saint John Location: 2552 St John Nursing HomeSLawtons Pharmacy Postal Code: E2M 5J7Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100...

  • (CAN) PART-TIME Pharmacy Assistant

    4 weeks ago

    Saint John, NB, Canada Lawtons Full time

    Career Group:* Pharmacy Careers *Job Category:* Retail - Pharmacy *Job Type:* Part-Time *celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1,600 stores in communities across the...

  • Pharmacy Assistant I

    6 days ago

    Saint John, Canada Lawtons Full time

    *Requisition ID:* 186908*Career Group:* Pharmacy Careers*Job Category:* Retail - Pharmacy*Travel Requirements:* 0 - 10%*Job Type:* Full-Time*Country: *Canada (CA)*Province:* New Brunswick*City:* Saint John*Location:* 2564 Catherwood Lawtons Pharm*Postal Code:* E2M 5J7Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100...

  • Pharmacy Assistant I

    3 weeks ago

    Saint John, Canada Lawtons Full time

    *Requisition ID:* 186908*Career Group:* Pharmacy Careers*Job Category:* Retail - Pharmacy*Travel Requirements:* 0 - 10%*Job Type:* Full-Time*Country: *Canada (CA)*Province:* New Brunswick*City:* Saint John*Location:* 2564 Catherwood Lawtons Pharm*Postal Code:* E2M 5J7Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100...

  • Grocery Manager Full Time

    1 month ago

    Saint John, Canada Lawtons Full time

    p>Requisition ID: 186433Career Group: Pharmacy CareersJob Category: Retail - PharmacyTravel Requirements: 0 - 10%Job Type: Full-Time Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labour, monitor margin, and control shrink Inspire a positive, patient-focused culture and experience, product...

  • Pharmacy Professional

    4 weeks ago

    Saint John, New Brunswick, Canada Lawtons Full time

    At Lawtons, we are committed to delivering exceptional patient-centered care and exceeding patients' expectations. As a Pharmacy Professional on our team, you will work within assigned territory demonstrating warmth, empathy, and compassion while acting in the patient's best interest.Patient-Centered Care: You will be responsible for providing seamless care...

  • Full Time Staff Pharmacist

    1 month ago

    Saint John, Canada Jace Holdings Ltd. Full time

    p>Requisition ID: 186608Career Group: Pharmacy CareersJob Category: Retail - PharmacyTravel Requirements: 0 - 10%Job Type: Full-TimeCountry: Canada (CA)Province: New BrunswickCity: Saint JohnLocation: 0233 Lansdowne Ave Sobeys PharmacyPostal Code: E2K 3A1Join Sobeys Inc., a celebrated employer in Canada, where your talents contribute to our commitment to...

  • Pharmacy Assistant

    4 weeks ago

    Saint John, NB, Canada Lawtons Full time

    Career Group:* Pharmacy Careers *Job Category:* Retail - Pharmacy *Job Type:* Part-Time *celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1,600 stores in communities across the...

  • Pharmacy Assistant

    2 months ago

    Saint John, NB, Canada Lawtons Full time

    Career Group:* Pharmacy Careers *Job Category:* Retail - Pharmacy *Job Type:* Part-Time *celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1,600 stores in communities across the...

  • Grocery Manager Full Time

    1 month ago

    Saint John, Canada Jace Holdings Ltd. Full time

    p>Requisition ID: 186433Career Group: Pharmacy CareersJob Category: Retail - PharmacyTravel Requirements: 0 - 10%Job Type: Full-TimeCountry: Canada (CA)Province: New BrunswickCity: Saint JohnLocation: 2564 Catherwood Lawtons PharmPostal Code: E2M 5J7Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your...

  • Pharmacy Team Lead

    4 weeks ago

    Saint John, New Brunswick, Canada Lawtons Full time

    About Our Pharmacy Assistant Supervisor RoleWe are seeking an experienced and skilled Pharmacy Assistant to join our team as a Supervisor at Lawtons Drugs. As a key member of our pharmacy team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our pharmacy.Job SummaryThe successful candidate will be...

  • Grocery Manager Full Time

    2 months ago

    Saint John, NB, Canada Lawtons Full time

    Career Group:* Pharmacy Careers *Job Category:* Retail - Pharmacy *Job Type:* Full-Time *celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1,600 stores in communities across the...