Receptionist

7 months ago

Saskatoon, Canada Wheatland Dental Full time

**Join Our Growing Dental Team**

Are you a friendly and organized individual with a passion for providing exceptional patient care? Wheatland Dental in the beautiful Stonebridge area of Saskatoon, is seeking a talented and motivated individual to join our dedicated team as a **Receptionist.**

**Responsibilities Include**:
**Scheduling Maestro**: Check the daily schedule for accuracy and adapt as needed to ensure a smooth flow of appointments.

**Phone Pro**: Answer and respond to telephone calls with professionalism, assisting patients with their inquiries and scheduling needs.

**Patient Care Specialist**: Check in patients according to office protocol, verifying and updating patient information for seamless record-keeping.

**Tech-Savvy**: File patient information into the practice management software efficiently and accurately.

**Warm Welcome**: Provide a warm and welcoming atmosphere for patients as they enter and leave the office, making them feel comfortable and valued.

**Patient Outreach**: Perform recall duties to ensure patients stay on track with their dental appointments.

**Billing Guru**: Prepare claim forms for patients with dental insurance and assist in collecting payments as required.

**Document Wizardry**: Enter insurance payments as required, and gather and accurately record insurance information from patients.

**Financial Savvy**: Possess basic knowledge of Accounts Receivable and Aging Reports to support our business's collection activities.

**Skills and Qualifications**:

- Exceptional communication skills with patients and team members.
- Proficiency in computer software and understanding of clinical procedures.
- Strong organizational skills and ability to follow through on tasks.
- Understanding of dental nomenclature and procedures can be trained.
- Excellent telephone etiquette and customer service experience.
- Strong written and verbal communication skills.
- Professionalism and customer/patient focus.
- Strong conflict resolution and time management abilities.
- Eagerness to learn and improve skills.
- 1-year or reception or administration experience is an asset.
- Familiarity with Dentrix and Recall Max is considered an asset but not required.
- Experience with Microsoft Office software.
- Grade 12 or equivalent education.
- 2 years of customer service experience required.

**Why Wheatland Dental?**

Joining our team means becoming a part of a close-knit family that values collaboration, professionalism, and excellence. As we continue to grow, we are on the lookout for passionate individuals who share our commitment to providing outstanding patient care. From administrative roles to clinical positions, Wheatland Dental offers a range of opportunities to showcase your skills and make a meaningful impact on the lives of our patients.

At Wheatland Dental, we don't just provide dental care; we create experiences that leave a lasting impression. Our commitment to patient education ensures that individuals are well-informed about their oral health, allowing them to make informed decisions. Our practice is built on values of integrity, compassion, and continuous improvement, making us a trusted choice for both patients and team members alike.

We offer:

- Competitive wages tailored to experience and skills.
- A comprehensive benefits package to support your overall well-being.
- Free parking.
- Consistent Monday to Friday schedule (no weekends or stat holidays).
- A collaborative and supportive team environment with an organized treatment schedule.
- Opportunities for professional growth and development.
- Cutting-edge technology and modern facilities.
- A warm and welcoming workplace that prioritizes patient comfort.

**Ready to Take the Next Step?** Join our team and make a difference in the dental health and wellness of our community. We're excited to welcome a new member to our dynamic team and can't wait to hear from you

**Discover the difference at Wheatland Dental, where your career aspirations meet exceptional patient care.**

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Saskatoon, SK S7T 0J1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- reception or administrative: 1 year (preferred)

Work Location: In person

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