Casual On-call Intensive Support

2 months ago

Surrey, Canada PLEA Community Services Society of BC Full time

PLEA Community Services is currently seeking a **Casual On-Call Intensive Support & Supervision Program (ISSP) Worker** for our Daughters & Sisters team in Surrey, BC. The proposed start date for this position is as soon as possible. This position requires BCGEU membership.
- PLEA Community Services is permitted by the British Columbia Human Rights Tribunal to exclusively hire women for all positions that work directly with participants in its Daughters & Sisters Program._

**Closing date for Internal Applications**: Monday, October 14, 2024 at 4:30PM. If the position is not filled internally, it will remain open until filled.

**Education/Experience Requirements**:

- A Bachelor of Arts in the social sciences or human services or a related discipline; and
- One (1) year of recent experience working in programs with youth who are deemed to be high risk, and/or involved in the criminal justice system, and their families/caregivers.

**Who We Are**:
PLEA is an accredited, charitable community services organization that has operated throughout BC for more than 40 years. We deliver community-based services and specialized supported homes to children, youth, adults and families facing significant challenges in their lives. We continually adapt our programs to suit each individual’s diverse strengths, needs and circumstances. As a result, we have a strong reputation for helping those we serve to overcome the challenges they face and lead fulfilling lives.

**What You Will Do**:

- Plan and implement appropriate strategies, activities and interventions for youth that are consistent with the case management objectives developed in consultation with the supervising probation officer, and will address the youth's complex needs, strengthen their protective factors and target their criminogenic characteristics.
- Monitor compliance with court-ordered terms and conditions. By request, conduct random and periodic curfew checks. Assist with court ordered reparative conditions. Report all known instances of non-compliance to the supervising probation officer.
- Provide opportunities to access and reconnect to available resources in the community that will enable youth to develop the necessary educational, personal, social, and vocational skills. Include such community resources as an integral part of the youth’s case management plan. Provide transportation as necessary.
- Engage youth on a one-to-one basis in recreational and social activities in the community that will build on their strengths, develop their interpersonal skills, and support their involvement in their culture and the community. Support youth in developing positive relationships with family, peers and others.
- Teach youth the life skills and community survival skills they require. Work with the youth's families/caregivers and/or support network individually or through the facilitation of educational groups. Provide advice, assistance, mediation and crisis intervention, as required.
- Maintain on-going positive relationships with youth's family/caregivers and significant others, and participate as part of a team responsible for enhancing and rehabilitating the quality of life for youth.
- Participate in Integrated Case Management planning processes, serves as the key worker for youth on a team of professionals when required, and provides ongoing coordination of services to youth and their families/caregivers.
- Respond to emergencies; recognize potential crises, analyze these situations accurately and implements strategies to deal with them, and inform the manager when such situations arise.
- Maintain necessary program participant and program reports and statistics. Ensure that all records, reports and documentation pertaining to service delivery are accurate, complete and in compliance with PLEA’s policies and procedures.
- Establish strong connections to the community, including maintaining close working relationships with all formal and informal service providers.
- Protect and uphold confidentiality.
- Perform other related duties as required.

**What You Will Bring**:

- Strong interpersonal communication, facilitation, and conflict management skills, including a demonstrated ability to prepare accurate and comprehensive reports.
- Demonstrated proficiency in teaching others and an ability to work collaboratively with families/caregivers and networks that provide support to youth.
- Demonstrated ability to work effectively with others and can implement effective behavior management strategies.
- Demonstrated ability to develop supportive relationships with youth and their families/caregivers who may be reluctant to engage.
- Ability to facilitate a group and work through difficult group processes effectively.
- Demonstrated ability to work effectively on a team with other program staff, community professionals and other collaterals; use good judgment and manage conflicts constructively.
- Strong organizational, time and general management skill

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