Manager, Mental Health Expert

4 weeks ago

Ottawa, Canada Alio Health Full time

Remote opportunity to lead a team of Mental Health Experts, which will be responsible for reviewing documents and submissions made by claimants and by Correctional Service of Canada to inquire into and report to the Ontario Superior Court of Justice or to the Superior Court of Québec their findings and conclusions.

The Lead Mental Health Expert will participate in setup initiatives leading up to project launch, after which they will provide clinical oversight to the team of Mental Health Expert until completion of services.

**Responsibilities**:

- Collaborate with the Administrator to ensure that the assessment process and products are designed to ensure the efficient administration of the reporting of findings to the court.
- Oversee and monitor the assessment process of all claims. In particular, the Lead Manager/Expert shall:

- develop, install, and implement systems and procedures for processing, evaluating, and making recommendations to the court.
- develop and deliver training to the Manager/Experts regarding the assessment of claims, with a view to promoting fair, consistent, efficient, and timely decision-making.
- Provide ongoing advice and guidance to the Manager/Experts regarding the review and evaluation of claims
- Perform regular quality control assessments of the Manager/Experts reports.
- Keep or cause to be kept, accurate accounts of its activities, prepare such financial statements, reports, and records as are required by the Court
- Supervise and guide a team of Manager/Experts responsible for the following:

- Reviewing and evaluating:

- Claimants’ submissions.
- Claimants’ Correctional Service of Canada file documentation in Epic’s database.
- Correctional Service of Canada submissions.
- Determining whether the claimant is considered to have had a Serious Mental Illness diagnosis which was reported to Correctional Service Canada and impacted the claimant as described according to the class definition.
- Completing reports with their findings and conclusions respecting the claimant’s eligibility and any other harm identified in the Damages Grid included in the Protocol.
- Cooperating with the Administrator as required to facilitate the exchange of information and the delivery of reports to the Court and the Administrator within ninety (90) days of receipt of a claim file, and other administrative matters, such as invoicing.
- Provide own office space, supplies, and resources as required to carry out roles and responsibilities included in the Protocol.

**Qualifications**:

- Must have current practicing registration (good standing) with the appropriate College/Association based on professional discipline and location.
- A person licensed to practice clinical or forensic psychology or medicine in any Canadian jurisdiction.
- Ability to interpret and analyze complex clinical information, provide an assessment from written data, and render authoritative decisions using professional knowledge and experience.
- Must have specialized knowledge of psychopathology and mental and behavioral disorders, including aetiology and diagnostic processes (knowledge of DSM criteria and Serious Mental Illness), assessment of treatment needs and treatment modalities and medical prognosis.
- Must have 2+ years of experience in the field of forensic health, correctional health, and/or the provision of psychiatric care.
- Adjudication experience with medically based disability programs is an asset.
- The work must be carried out from the Lead Manager/Expert’s place of business within Canada.
- Bilingualism (French and English) is an asset.

**Competencies**:

- Ability to work independently.
- Excellent organizational skills.
- Excellent documentation skills and attention to detail.
- Excellent time management skills.
- Self-motivated and proactive.
- Strong interpersonal and customer service skills to promote effective working relationships.
- Strong decision-making skills.
- Ability to maintain composure and function effectively under pressure.

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