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Case Coordinator
4 weeks ago
Title**:Case Coordinator- Department**:Vocational Services- Reports to: Program Manager-
Duties/Responsibilities:
- Support the execution and operation of a new initiative to support unemployed and underemployed Albertans
- Assist clients with completing paperwork to avoid errors and inaccurate information
- Receive incoming calls and greet visitors upon arrival
- Coordinate referrals and connections to community resources
- Maintain records and update client files and client tracking system
- Complete data entry and coordinate clients’ appointments
- Development of materials necessary to deliver services
- Attend appointments with clients in the community as needed
- Pick up or drop off supplies or items for clients as needed
- Other administrative tasks as assigned
Minimum Qualifications:
- Bachelor’s Degree or Diploma and 2 years of related experience in career and employment services, human services, or healthcare. Equivalencies will be considered.
- Ability to manage competing priorities
- Excellent written and oral communication skills
- Experience working with diverse population groups
- Security background check required
- May be required to work evenings and/or weekends
- Driver’s licence and reliable vehicle required; ability to travel within city limits regularly/outside city limits occasionally
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2 weeks ago
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