Production Supervisor

2 weeks ago

Edmonton, Canada HelloFresh Full time

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz

Location: 36 Ave & 8th St, Nisku

About the Role

What you will be doing:

- Create weekly production documents for receiving, staging, production, and shipping
- Ensure production plans are executed and that all issues are communicated and tracked.
- Drive customer experience through low error rates on ingredient quality, pick accuracy, and ship-out time.
- Along with the rest of the Operations team, build and implement production cost techniques that can be applied in production tasks and assembly.
- Monitor production plans, start times, dismissal times, and additional daily activities.
- Maintain high standards of Good Manufacturing Procedures and housekeeping in the production facility to ensure a safe work environment.
- Establish and work within budget as permitted by the Production Manager.
- Use designated technology to assure quality/accuracy of shipped product as well as efficient customer service.
- Review customer error calls relevant to production to measure & track quality, accuracy, and pick metrics along with identifying error trends to improve defined metrics
- Conduct daily 5S, process, and facility readiness checks
- Coordinate with ops team, suppliers, and contractors to implement corrective & preventive action plan
- Work in compliance with OH&S acts and regulations.
- Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
- Other duties as assigned

At a minimum, you have:

- Bachelor’s degree or related management work experience.
- 2-3 years of experience managing production in a fulfillment/distribution center; preferably within the Food & Beverage industry.
- Quantitative and analytical experience - must have proficiency using MS Excel and G-Suite Apps.
- Leadership: Provide guidance and direction to the production lines.
- Innovative: Think of creative and efficient solutions to problems others may take for granted.
- Ownership: Take pride in what you do. Treat the process as if it is your own.
- Time Management: Understand process flow and prioritize accordingly.
- Proactive, ambitious, and assertive: you think beyond the scope of a given assignment.
- Self-motivated: Desire to learn responsibility through hard work and integrity.
- Entrepreneurial with a strong attitude towards getting things done.

What you’ll get in return:

- Competitive salary and health benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team

Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. _If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. _

JD1003

**About HelloFresh**

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
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