Night Auditor

'''Duties'''
- Perform night audit duties including balancing and reconciling hotel transactions
- Verify and post all guest charges, payments, and adjustments
- Prepare daily reports and distribute to appropriate departments
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with the check-in and check-out process as needed
- Maintain a clean and organized front desk area
- Ensure the safety and security of guests by following established procedures

'''Qualifications'''
- Previous experience in a hotel or hospitality setting preferred
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Excellent verbal and written communication skills
- Bilingual or multilingual skills are a plus
- Ability to work independently with mínimal supervision
- Attention to detail and accuracy in handling financial transactions

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

**Job Type**: Part-time

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Night shift

Ability to commute/relocate:

- Blackfalds, AB T4M 0P2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person