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Junior Salesforce Support

5 months ago

Vancouver, Canada Spring Financial Inc. Full time

**About us**:
Founded in 2014, Spring Financial has spent the last 9 years simplifying the lending process for millions of Canadians facing every type of financial circumstance. In the process, we’ve become the largest fintech loan originator in the country with over 50,000 monthly applicants and over 250,000 loans originated

Many Canadians have been locked out of the financial system and are stuck without the credit they need, unable to save money and paying extremely high interest rates. At Spring, our mission is to provide all Canadians access to fair-priced financial products. We do this through a variety of products including our signature savings and credit building product - The Foundation and our personal loan offering the Evergreen Loan. We’ve made all of our products available to Canadians from the comfort of their own home and without having to visit a branch

**NOTE**: This is a full-time, permanent, on-site position.

**About the position**:
As a Junior Salesforce Support professional at our company, you will play a vital role in assisting our Salesforce team with the maintenance and support of our Salesforce platform. You will work closely with experienced Salesforce administrators and developers to ensure the smooth operation of our Salesforce ecosystem and provide assistance to users across the organization.

**What You'll Be Doing**:

- Assist developers with integrating with third parties packages
- Define users, permission sets, profiles and roles
- Manage record sharing model and page layouts
- Create customizations to fit business needs
- Build reports, dashboards, flows and workflows
- Stay on top of new Salesforce features, releases and ensure smooth adoption and enablement of these new capabilities
- Maintain data quality by cleansing and deduplicating records
- Participate in discussions with business stakeholders to understand the problems and desired features
- Analyze functional and nonfunctional requirements in order to create data model, specify automation processes, determine security and sharing models, and design an optimal end-to-end Salesforce solution

**What You Should Already Have**:

- Must be a Certified Salesforce Administrator
- At least 3 years of experience as a Salesforce Administrator
- Excellent written and verbal communication skills
- Experience integrating heterogeneous systems and environments
- Bonus: Salesforce Platform App Builder
- Bonus: knowledge or prior experience using JIRA

This is a truly exciting time to join Spring Financial and we are looking forward to doing great things together

In addition to a competitive salary, **we provide**:

- Extended health, dental and vision benefits
- Training by successful managers (who have excelled in the job themselves) is provided at the onset and throughout your journey with Spring Financial