Club Manager

2 weeks ago

Middle Sackville, Canada BGC Greater Halifax Clubs Full time

**Position Title**:Club Manager - Sackville
**Reporting To**:Director of Children’s Programs
**Term**:Full Time
**Weekly Time Requirement**: 40 hours per week

**POSITION OVERVIEW AND OBJECTIVE**
Reporting to the Director of Children’s Programs, the Club Manager is responsible for the overall management of the BGC Club including programs, operations, financial management, staff and volunteer supervision.

**FUNCTIONS**
**Programs**
- Ensure programs/activities are implemented and uphold BGC Greater Halifax mission and values
- Ensure all programs prioritize member safety
- Maintain a clean and positive work environment
- Be aware of and ensure the delivery of age-appropriate services that consider participant’s physical, medical, emotional and social need
- Promote healthy lifestyles, build self-esteem, teamwork through fun, safe and challenging activities for all stakeholders
- Ensure special programs with designated funding are staffed, resourced and evaluated according to funding requirements (ex: BGCC programs and grant opportunities)
- Responsible for monitoring club resources (ex: supplies, food, facility) for programs.
- Ongoing evaluation of Club programs, in conjunction with Director of Children’s Programs.
- Optimize and partner with community assets such as the service clubs, community agencies, churches, schools, parks, and other entities
- Support and participate in club-wide events such as Parade of Lights and fundraising events
- Maintain and prepare monthly club reports including monthly expenses, program statistics, incidents and impact stories
- Responsible for supervising the implementation and data collection of approved grants, and reporting all collected data to the Director of Children’s Programs
- Provide support to programs (members) when required, such as maintaining group ratio standards and guiding behaviour
- Ensure that sign in/out procedures, attendance lists and other collection and delivery of children procedures are followed and records maintained

**Human Resource Management**
- Responsible for selection, orientation, training, supervision and performance management of all club staff
- Regular coaching and mentoring of club staff to ensure compliance with BGCGH policies regarding child engagement, discipline and child protection during program implementation
- Responsible for staff scheduling and ensuring accurate entry of staff hours into ADP payroll system
- Develop and maintain positive working environment through regular staff development, engagement and communication and regular staff meetings
- Mediate staff conflict, contact Director of Children’s Programs for support, if required
- Identify and recommend staff training/development opportunities
- Ensure all new employees have their probationary and yearly (if applicable) performance evaluations completed
- Maintain OHS Standards within the club

**Communications**
- Develop and maintain positive communications with families, ensure Club staff develop relationships with Club families and communicate appropriately
- Ensure that Club families receive regular program updates and other key information timely
- Develop and maintain internal club communication practices, such as weekly staff meetings, OHS measures, staff development and emergency staff contacts (for emergency closures)
- Promotion of Club programs and special events, such as fundraisers in conjunction with Communications Director

**Financial Management**
- Monitor Club and program expenditures to ensure compliance with budget parameters and submit monthly expense reports to Director of Finance
- Maintain Club Visa card

**Student Placements and Volunteers**
- Manage and work with students and volunteers to ensure their placement is mutually beneficial
- Direct all queries from new volunteers and students to Director of Children’s Programs for onboarding with HR

**Transportation**
- Maintain driver’s license for 24 passenger bus and/or other rented/related vehicles for organization (Class 4). Training provided.
- Daily scheduling, cleaning and security of Club bus, adherence of bus inspection schedules, ensuring Director of Children’s Programs is aware of all mechanical issues as they arise
- Drive bus when necessary

**Other**
- Security of Club facility.

**PERFORMANCE MEASUREMENTS**
Performance will be measured on a number of aspects including:

- Adherence to policies and procedures
- Accurate completion of monthly report requirements in a timely manner
- Positive parent and member feedback and meeting client demands and complaints to clients’ satisfaction
- Achievement of program goals
- High program registration, returning members (%)
- Low ratio of Incident Reports (%)
- Low staff turnover (%)

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday

Ability to commute/relocate:

- Middle Sackville, NS: reliably commute or

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