Shuttle Driver

4 weeks ago

Kelowna, Canada Europro Autohaus Full time

Shuttle Driver (Kelowna)

Europro Autohaus and ValleyPro Autohouse

Employment Type: Full-time

Career Opportunity: Shuttle Driver

Reports to: Service Advisor and Dispatcher

We are currently looking for an experienced Shuttle Driver to join our busy team.

**The Purpose & Objective**:
The primary purpose of the Shuttle Driver at Europro Autohaus and ValleyPro Autohouse is to assist the Service Advisors, Dispatcher, and Manager in keeping the customers pick up and drop off timely and on schedule. This includes safe and friendly transportation of customers, running errands, washing vehicles, cleaning and maintaining customer and staff areas, and performing quality control checks where needed.

**Who Are We**:
Europro Autohaus is an independent German and Volvo only repair facility along with ValleyPro Autohouse which is a Domestic and Asian Repair Center. We are committed to bringing the highest quality work and customer service at a fair and honest price. Our goal is to set ourselves apart from the competition by developing a personalized relationship with each of our clients.

**Who are you**:
You are organized, energetic, positive, enjoy being part of a team, and have a passion for delivering exceptional customer service You understand that "price is what people pay and value is what they get".

**Primary Duties and Responsibilities**:

- Safely picking up or dropping off customer
- Performing Quality Assurance checks on completed vehicles prior to customers picking their vehicles up
- Cleaning and sanitizing the front reception and waiting area, all offices, and the washrooms.

**Secondary**:

- Bank deposits
- Shop errands and parts pick-ups
- Washing the o.d. car

**Qualifications**:

- Customer Service or Administration Experience: Must have at least 1 year in any customer service or administration-related position.
- Organizational Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions.
- Computer Knowledge & Ability: Must possess a working knowledge of how to use a Windows computer. This includes the ability to follow an on-line shuttle shedule.
- Communication Skills: Must be able to communicate in English fluently, in both verbal and written form.
- Math Skills: Must possess the ability to count. Must know how to perform basic math functions using a calculator.
- Physical Demands: Must be able to lift more than 15lbs without assistance, must be able to get into and out of various vehicles without assistance. Must be able to drive a motor vehicle with passengers.

**Skills**:

- Able to communicate in an effective and positive manner
- Able to use time effectively so priority issues receive appropriate focus and effort
- Excellent time management
- Excellent written communication skills
- Able to listen and communicate effectively with customers and vendors
- Develop close relationships with all existing and new customers and vendors
- Able to handle difficult situations in a professional manner
- Enjoy working in a team environment
- Able to set goals and complete them on time

**Attitude**:

- Positive, assertive, and open-minded
- Goal-oriented
- High moral and ethical standards
- Empathetic and understanding
- Desire to improve company
- Self-motivated/self-starter
- Takes ownership of activities and results
- Enjoy working as part of a Team player
- Adaptable

**Results**:

- Worked successfully under pressure and within chaotic moments and seasons
- Establish and achieve goals through ambition and execution skills
- Meet and exceed goals
- Continually finding and generating business from new customers
- Accurate billing with proposals
- Estimates are done quickly
- Can convey value versus price

**Cognitive Skills**:

- Problem-solving
- Fast and willing learner
- Professional in appearance and approach
- Able to come up with new ideas
- Adapt quickly to change
- Trainable

**Habits**:

- Detailed oriented, punctual and organized
- Hard worker with a strong work ethic
- Consistently monitors and follows up to ensure the team delivers on obligations
- Professional Appearance
- Likes to be prompt and on time
- Excellent time management habits
- Daily debriefing to plan for the day
- Addresses issues quickly and effectively
- Even-tempered and patient

**Education**:

- Minimum high school education required
- Valid driver's license

**Compensation**:
Competitive salary, and room for wage advancement. Benefits include extended medical and dental, 3 weeks of holidays after one year of employment, RRSP matching after six months and 5 paid sick days.

**Next Steps**:
**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- KELOWNA, BC: reliably com

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