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Automotive Service Advisor

4 months ago

Perth, Canada Canadian Tire 080 Full time

'''Duties'''
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments and communicate with customers regarding their vehicle repairs
- Provide estimates for repair costs and obtain customer approval
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicle repairs
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions

'''Experience'''
- Previous experience in the automotive industry
- Strong mechanical knowledge and understanding of automotive repair processes
- Excellent customer service skills with the ability to effectively communicate with customers
- Ability to handle cash transactions and maintain accurate records
- Familiarity with computer systems and software used in automotive service departments

As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring smooth operations in our automotive service department. You will be responsible for assisting customers with their vehicle repair needs, providing estimates, scheduling appointments, and coordinating with technicians to ensure timely completion of repairs. Your strong mechanical knowledge, excellent customer service skills, and ability to handle cash transactions will contribute to the overall success of our dealership.

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the employer.

**Job Type**: Part-time

Pay: $17.00-$20.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Profit sharing
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Perth, ON K7H 3A5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)
- service advisor: 1 year (required)

Work Location: In person

Application deadline: 2024-05-17
Expected start date: 2024-05-27