Care Coordinator

6 months ago

Scarborough, Canada Scarborough Centre for Health Communities Full time

SCHC in partnership with Strides Toronto is looking to hire a:
**Care Coordinator**

**1 - Full Time Permanent - 35 hours per week**

**Reporting To: YWHO Manager and Primary Care Manager**

**Purpose**:
The Care Coordinator will work as a member of a diverse interdisciplinary team to support clients’ overall health and wellness, including those experiencing mental health and substance use challenges. The Care Coordinator, in collaboration with youth and their families, will asses client needs, determine eligibility for services and develop individual care and service plans ensuring all possible options have been explored.

**Key areas of responsibility**:

- Work within an integrated care team of health professionals (Nurse Practitioner, Therapists, Peer Support Worker, Animator) to provide mental health and substance use supports to youth ages 12-25.
- Assess client needs and develop goals for service in partnership with youth and families.
- Balance youth needs and goals with available resources, ensuring client values and preferences are respected.
- Provide support to youth and collaborate with community partners regarding client needs.
- Provide referrals and make linkages to culturally relevant services and supports (health, education, employment, etc.)
- Advocate on behalf of the client to internal and external services (Schools, OW, ODSP, medical and mental health services, etc.)
- Participate in program planning, implementation and evaluations.
- Develop and facilitate programs within the Youth Wellness Hub and maintain a safe and secure youth environment.
- Document interactions with clients using EMR systems.
- Support data collection functions including fidelity measures, clinical measures, and other data relevant to the program and evaluation.
- Engage in program outreach and promotion, and provide psychoeducational training, to youth, families and the community.

**Educational and/or Professional Qualifications**:

- CYW diploma, SSW diploma, or related bachelor degree in Child and Youth Care/Counselling, and/or Social Work, or a related field.
- Demonstrated effectiveness in engaging youth and families in service navigation.
- Demonstrated skills in decreasing service access barriers when working with marginalized youth.
- Demonstrated ability to communicate with partners and stakeholders including, peer support workers, youth workers, social workers, and primary health care providers.
- Demonstrated knowledge and experience working with individuals from Indigenous, racialized, 2SLGBTQIA+, newcomer, and/or differently abled communities.
- Knowledge of mental health and substance use issues for youth.
- Knowledge of community resources, health promotion and social determinants of health.
- Strong communication (verbal/written), organizational and time management skills.
- Ability to work independently and as part of an interdisciplinary team.
- Demonstrated group facilitation skills.
- Ability to work evening and occasional weekends.
- Ability to communicate in a second language.

**Level of Experience**:

- Two years of experience providing service navigation and follow up services to youth and families.

**Significant Working Conditions**:

- Full Time 35 Hours per week
- Hours of Work: Weekdays, some evenings, occasional weekends
- Location of work: Hybrid work schedule: options for virtual service based on demand, onsite co-location at the Scarborough YWHO and at SCHC.

**Benefits**:

- Healthcare of Ontario Pension Plan - HOOPP
- Paid vacation
- Health and dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

**Job Types**: Full-time, Permanent

Pay: $27.96-$32.64 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Work Location: On the road

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