Host - Alchemy

5 months ago

Edmonton, Canada Alchemy Full time

**Company Description**
**_
Located on the fifth floor of the JW Marriott hotel in Edmonton’s ICE District, Alchemy features an intimate indoor cocktail bar and lounge, as well as a large heated patio overlooking Rogers Place. Serving up handcrafted libations and next-level bar snacks, Alchemy’s menu is composed of a curated collection of both vintage and modern cocktails, highlighting a mix of classic recipes, traditional techniques, unexpected flavours, and avant-garde accents and textures_**

**What's in it for you?**
- Gratuity Sharing
- Discounted gym membership and Employee Assistance Program
- 50% Dining Discount for all O&B locations for you and up to 3 guests
- Employee Referral Program
- Training and development opportunities
- Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage
- O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

**Job Description**:

- You exude and warm and welcoming presence, in person and over the phone, even under the busiest of circumstances
- You’re confident in your communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
- You escort guests to their table, engaging them in friendly conversation
- You’re detailed oriented and accurately take reservations over the phone and in person
- You understand that first impression are everything and ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
- You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant
- Other duties as assigned or required.

**Qualifications**
- Proven prior experience in a similar position
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service, restaurant experience considered an asset
- Full availability

**Additional Information**
At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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