Business Analyst
7 months ago
Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.
**Responsibilities**:
**General Skills**:
- Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage and SAN, and personal computer system technologies
- Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes,
- Ability to gather client business requirements; corporate I&IT information mandates, client information technology strategic plans, environment and standards
- Ability to participate in the development of solutions and provide advice on short/long term solution service development activities.
- Knowledge of leading edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
- Experience planning, migrating, implementing and sustaining large complex system development projects
- Basic knowledge of project management methodology (e.g. PMBOK), analytical tools and processes.
- Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.
- Experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine need and feasibility of expansion, renovation or replacement
- Excellent analytical, problem-solving and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, team work skills
- A team player with a track record for meeting deadlines
**Experience and Skill Set RequirementsTechnical Solution and Development Skills - 40 %**
- At least 3+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
- Experience with developing business design document, functional & non
- functional requirements
- Experience in developing functional design document
- Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
- Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
- Experience conducting user research and usability testing
- Experience developing user personas and user journey maps
- Experience analyzing user feedback and designing solutions to address user issues and pain points
- Experience creating wire frames and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD
- Demonstrated experience in developing use cases (business/system), identifying and documenting business rules
- Demonstrated experience with the creation and analytical process of business requirement documents
- Demonstrated experience in identifying risk and providing solutions
- Demonstrated experience with creating quality assurance plan and writing test cases
**Technology Skills - 35%**
- Demonstrated experience with change management methodologies
- 3+ years of experience in Siebel, or Adobe AEM Solution implementation
- Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
- Demonstrated experience in creating and updating business architecture artefacts
- Demonstrated experience with rational unified process (RUP)
**Soft Skills - 20%**
- Strong communication skills; both written and verbal
- Ability to develop and present new ideas and conceptualize new approaches and solutions
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
- Demonstrated ability to work effectively with functional and technical teams
- Demonstrated ability to participate in a large team and work closely with other individual team members
- Proven analytical skills and systematic problem solving
- Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change
- Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical team
**Public Sector Experience - 5%**
- Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
- Experience with ensuring that corporate QA standards are followed and maintained would be an asset.
**Must haves**:
- Experience with developing business design document, functional & non
- functional requirements
- Experience in developing funct
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