Assistant Retail Manager
8 hours ago
Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
**Pay Rate - $16.00 - $19.50 per hour**
**Position Overview**
This position is responsible for assisting the Store Manager in supervising and managing Store operations (college bookstore or convenience store). Plans and prepares work schedules ensuring coverage. Greets customers and answers phones to respond to inquiries and resolve escalated issues. Provides training on Store, company, and/or school operations. Receive and unload merchandise verify orders, and displays merchandise in accordance with company standards. Routinely audits accounting and cash functions to ensure policies and procedures are being followed in the store. Partners with various support partners including Store Operations, AP, HR, and Training. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork. Demonstrates proficiency in Follett Strategic Competencies.
**Responsibilities**
- Supervises the work activities of sales team members FT/PT and Temporary including:
- Schedules team members' work hours
- Trains new team members FT/PT and seasonal team members hired for peak seasons
- Ensures Sales Team members follow company and store policies, procedures, and standards
- Ensures the proper merchandising standards, promotion standards, creating displays, etc.
- Performs onboarding procedures for new hires.
- Greet customers, answer phones, provide information, direct callers, and resolve escalated issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
- Receive, verify and unload orders as necessary.
- Operate cash register and store computer to accept payments, place orders, make change adhering to safe cash handling procedures including balancing cash drawer and preparing bank deposits.
- Stock shelves and take inventory per Store schedule.
- May provide general Store cleaning (vacuuming, sweeping, mopping, and dusting) and straightening (shelves, displays, and register areas).
- Executes merchandising standards, promotion standards, creating displays, etc.
- May fill in for other personnel during breaks, lunch, vacation, or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store.
- Keyholder with opening and closing responsibilities.
- Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable (CARRR), and works on collecting bad checks. Balances cash, credit cards, and checks to register tapes. Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy. Compiles data for end-of-month reporting. Researches account receivable problems and handle the bad check recovery process. Investigates the reason for cash drawers not balancing. Enters and produces the Daily Sales Report, month-end reports, and payroll reports.
- Applies shrink prevention practices and activities, such as visible customer service, etc.
- Performs other duties as assigned.
**Requirements**:
- Associate's Degree or equivalent is preferred.
- 1 - 3 years of retail or bookstore experience preferred. Prior supervisory experience preferred.
- Computer literacy is required.
- Ability to organize and prioritize workload.
- Effective verbal and written communication.
- General computer skills.
**Full time benefits**:
- Medical, Dental, & Vison
- Voluntary Insurance plans
- 401k + 100% company match (up to 4%)
- 80 hours vacation + sick days
- 10 paid company holidays
JWlrOiSkVe
-
Retail General Manager
2 weeks ago
Regina, Saskatchewan, Canada JRoss Retail Recruiters Full timeAre you a dynamic leader with a passion for retail and a drive for innovation? A rapidly expanding big-box retailer in Regina is seeking an exceptional General Manager to lead their team and deliver an unparalleled customer experience. This unique opportunity combines the best of both worlds, offering customers products and services under one roof. As...
-
Retail General Manager
3 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeAre you a dynamic leader with a passion for retail and a drive for innovation? A rapidly expanding big-box retailer in Regina is seeking an exceptionalGeneral Managerto lead their team and deliver an unparalleled customer experience. This unique opportunity combines the best of both worlds, offering customers products and services under one roof. As General...
-
Retail General Manager
2 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeAre you a dynamic leader with a passion for retail and a drive for innovation? A rapidly expanding big-box retailer in Regina is seeking an exceptional General Manager to lead their team and deliver an unparalleled customer experience. This unique opportunity combines the best of both worlds, offering customers products and services under one roof. As...
-
Assistant Manager
4 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
4 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
4 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
4 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
4 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
4 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
4 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
3 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
4 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
4 weeks ago
regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Assistant Manager
4 weeks ago
Regina, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
-
Retail Manager
8 hours ago
Regina, Canada Swish Maintenance Limited Full timeTake the next step in your retail career by joining Swish’s Clean-It Centre as a Retail Manager! **Position Overview**: The Clean-It Centre is Swish's retail store. In this role as its leader, you will take on responsibility for the marketing, sales, and customer service of the Clean-It Centre location as well as the community involvement and networking...
-
Retail Assistant Store Manager
8 hours ago
Regina, Canada Canna Cabana Full timeOur retail **Assistant Store Manager (ASM)** is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location. **Responsibilities**: - Provide assistance to store...
-
Retail Visual Merchandiser
2 weeks ago
Regina, Canada POWERHOUSE RETAIL SERVICES Full timeWe are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Regina, SK **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the ability to...
-
Retail Visual Merchandiser
1 week ago
Regina, Canada POWERHOUSE RETAIL SERVICES Full timeWe are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Regina, SK **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the ability to...
-
Store Manager-northgate Mall
4 weeks ago
Regina, Canada Telus Retail Full time**Job description** Looking for a career, not just a job? Does the idea of business leadership and community involvement excite you? Are you a natural-born trailblazer with a competitive spirit who loves to guide and build successful teams? Are you a people person obsessed with delivering world class customer service? Are you ready to explore career...
-
Assistant Manager
4 weeks ago
Regina, Saskatchewan, S4P, Regina region, Canada JRoss Retail Recruiters Full timeJoin a growing, environmentally friendly car wash service committed to providing high-quality, convenient, and eco-conscious vehicle care! Using advanced automated wash technology, they ensure a fast, efficient, and sustainable cleaning experience for their customers. With a strong focus on customer satisfaction, membership convenience, and community...
