Summer Student IT Helpdesk

3 weeks ago


Calgary, Canada Engineered Air Full time

**Summer Student IT Helpdesk**:
**Calgary, AB**:***

**ABOUT **THE COMPANY & POSITION**

Founded in 1966, Engineered Air is a custom manufacturer of industrial heating, ventilation, and air conditioning (HVAC) equipment. The company has experienced consistent growth and expansion throughout Canada and the United States. Since 2008, Engineered Air has been recognized as one of Canada’s Best Managed Companies and currently holds Platinum status.

**RESPONSIBILITIES**
- Assisting users with reported issues.
- Updating support tickets in the support management system.
- Maintaining documentation and updating manuals.
- Assisting with the organization of the department.

**QUALIFICATIONS **/ EXPERIENCE**
- Semesters 1 and 2 Information Technology Services Diploma program
- Study related to Information Technology Services

**SKILLS **REQUIRED**
- Knowledge of networking, Microsoft Server and Microsoft desktop operating systems, virtualization, scripting, and the Microsoft Office suite.
- Must possess excellent verbal and written communication skills.
- The ability to work in a team environment and have strong people skills.
- The ability to work independently and be a self-starter.

We thank all who apply, however, only those selected for an interview will be contacted.



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