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Delivery & Order Fulfillment Support
4 months ago
**About Us**: Edmonton Meals on Wheels is on a mission to ensure access to quality food and meaningful social connections for those facing challenges in preparing nutritious meals. As a community-centered non-profit agency, we are renowned for our outstanding meal services and our innovative engagement with the community through various events, partnerships, and volunteer opportunities.
**Position Overview**:An exciting, blended opportunity exists for a **Delivery and Order Fulfillment Support** team member at our central Edmonton facility. You will be working alongside a fast-paced team of staff and volunteers, playing a pivotal role in ensuring efficient delivery operations and seamless order fulfillment processes. This position involves a combination of delivery driving, frozen meal order picking, and administrative support tasks. The applicant must be flexible and responsive to manage changes to route scheduling, order updates, and inventory management.
**Responsibilities**
**1. Delivery Driving**
- Ensures timely delivery of meals to individuals/facilities throughout Edmonton using a Meals on Wheels delivery van
- Supports the Volunteer Coordinator answering calls and troubleshooting volunteer concerns
- Maintains the cleanliness of delivery vehicles and related items. Facilitates vehicle maintenance as required.
- Ensures all vehicles are accounted for, and parking lots are tidy
- Ensures safe food handling practices, dress code, health and safety protocols, and personal hygiene are upheld
- Takes initiative and demonstrates excellent time management, organizational and interpersonal skills
**2. Order Picking**
- Works alongside a full-time order picker to accurately and efficiently pick and organize client frozen meal orders
- Closely collaborates with the client services team to ensure systematic order picking and consistent communication
- Assists in preparation, packaging and labelling of meals
- Rotates and organizes inventory as requested. Regularly monitors inventory levels of frozen meals
- Maintains a knowledgeable understanding of the safe and efficient operations of the kitchen and agency as a whole
- Responds to telephone and in-person inquiries as required
- Assists with cleaning and ware washing as required
**Qualifications/Requirements**
- Clear criminal record check including vulnerable sector search
- Clean driving record and be approved as a driver by Edmonton Meals on Wheels (EMOW) insurance company
- Valid class five driver’s license with a minimum of 3 years driving experience
- Able and willing to drive a company vehicle in all weather conditions throughout greater Edmonton
- Minimum 25+ years of age
- Willing/able to use your own smart phone for texts, phone calls and mapping capabilities
- Positive, reliable and professional team player who is a self-starter
- Excellent written and verbal communication
- 1-year related experience. Experience in high volume kitchens is preferred
- Food Safe Certification preferred
- Able to tolerate cold temperatures while organizing frozen meal orders
- Ability to bend, crouch, lift up to 50 pounds
- Strong attention to detail
- Organized and able to handle multiple projects under tight timelines
- Punctual and reliable
- Positive, flexible, and outgoing team player with a ‘can-do’ attitude
- Willing to complete other duties as required
**You Will Enjoy**
- Experience first-hand the difference you make in the community
- Making a difference in the lives of people who can no longer access healthy nutrition
- Opportunities to cultivate new skills
- Interacting with a diverse group of clients and volunteers
- Working with a small team, being challenged, and continually expanding your scope of work
**Compensation**
- $17 - $18 per hour
- Monday to Friday, approximately 20 to 25 hours per week, starting at approximately 9am daily
**Resume Submission**
**Job Type**: Part-time
Pay: $17.00-$18.00 per hour
Expected hours: 20 - 25 per week
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Application deadline: 2024-04-26
Expected start date: 2024-04-24
