Manager, Programs
1 month ago
Bring your skills and experience to the Brampton Library and join a growing team that is committed to enriching the lives of over 600,000 Brampton residents. Working with more than 175 distinct ethnic backgrounds, we promote literacy, and provide access to recreational materials and information in a welcoming environment that reflects Brampton’s diversity, embraces and celebrates our differences, and inspires connections among our staff, customers, and communities.
**Position Title**: Manager, Programs & Outreach
**Location**: Brampton, Ontario
**Job Type**: Regular, Full-time, Non-Union
**Job Term**: Permanent
**Anticipated Start Date**: November 2023
**Salary Range**: $99,685.22- 118,672.89 /year
**Job ID**: 64-2023
**Posting Status**: Open
**Closing Date**: September 19, 2023 at 4:30PM
**THE OPPORTUNITY**
Reporting to the Director, Community Engagement and Partnerships, the Manager, Programs and Outreach, is responsible for the overall development and advancement of programs, outreach and partnerships as it relates to the organization’s vision, mission, values and strategic objectives and priorities.
**THE IDEAL PROFILE**
- MLS/MLIS from an ALA accredited Library School or equivalent combination of education and experience relevant to the target service area.
- Demonstrated knowledge of services in the identified target service areas with at least 7 years progressive experience, including 3 years of supervisory experience in a unionized environment. Demonstrated leadership capacity is key.
- Demonstrated ability to prioritize, multi task and coordinate service delivery, translating goals and objectives to tangible results and outcomes; demonstrated ability to assess the service requirements and collection needs of a multi-branch library system.
- Demonstrated ability to maintain positive working relationships and to work collaboratively and effectively with a broad spectrum of individuals; demonstrated ability to establish and maintain effective relations with suppliers.
- Proven ability to generate, implement and evaluate new ideas, plans and programs.
- Excellent verbal/written and interpersonal skills; uses tact and diplomacy; effectively delivers consistent messages providing the right information at the right time to the right audience.
- Ability to consistently demonstrate excellent customer service across the Library.
- Demonstrated level of integrity and confidentiality and results oriented
- This position requires occasional travel, visiting multiple branch locations based on operational requirements, as well as schedules and projects during the week, including evenings and weekends.
**OVERVIEW OF MAJOR RESPONSIBILITIES**
- As a strategic member of the management team, the incumbent is responsible for developing and implementing system-wide programs, outreach and partnership frameworks for the Library as it relates to the external customers and partners. This framework includes goals, objectives and strategies that are aligned to the overall vision and mission of the Brampton Library.
- Works collaboratively with other departments to modify, improve and operationalize a results-oriented program and outreach plan to increase collective knowledge and integrated outcomes. Collaborates to build internal engagement and accountability measures for all programs with all stakeholders
- Ensures a strong focus on diversity, equity, and inclusion in the development of programs, outreach and partnerships in order to build community, foster a sense of belonging, create a more inclusive environment to support customers and individuals from diverse backgrounds and social identities.
- In depth involvement in community partnerships development. Cultivates and maintains effective partnerships with diverse external organizations, thought leaders and vendors A strong community engagement component where the incumbent provides oversight for the Library’s community engagement and outreach activities related to all targeted service areas.
- Own the development, analysis and measurement of program impact with key metrics and objectives.
- Responsible for the coordination, operation and development of identified target services for the system including programs and outreach.
- Coordinates staff across the system involved in the development of identified target services.
- Participates in project planning and on systems teams as assigned; uses expertise in improvement initiatives and evaluation of processes and outcomes.
- Researches, prepares and submits recommendations, reports, and statistics and budget requirements necessary to the planning of effective services. Monitors assigned budget areas on a system basis
- Maintains current awareness of trends and developments in the identified target service areas incorporating best practices in new program outputs.
- Responsible for the selection, hiring, evaluation, and discipline of direct-report staff and other staff assigned to the target service area
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