Technical Business Analyst
2 weeks ago
Do you have great communication skills (both written and verbal) with the ability to collaborate with various departments? Are you MS Excel savvy with the ability to work with large data sets? Are you technical enough to handle L2 and above troubleshooting issues? If yes, you could be our next, **_Technical Business Analyst_****
**What you've done**:
- Collaborated with both functional and technical teams to create solutions using existing technology.
- Create technical documentation such as step-by-step instructions aimed at end users.
- Worked with large data sets to manipulate data using MS Excel (should know how to a VLookup).
- Troubleshoot level 2 and above issues.
- Been organized, innovative, and able to self-motivate.
**What you will do**:
- Report to management/ stakeholders.
- Share knowledge, procedures, and documentation for products and projects.
- Support users in a professional manner.
**Would be awesome if you had**:
- Worked on Office 365 (Excel, Outlook, Word, OneDrive, Teams, etc).
- Knowledge of Windows 10.
- MAC experience.
- Reporting experience using Power BI or Tableau.
- Understanding of scripting using PowerShell.
- Used ServiceNow.
At **Fivesky**, our employees are our greatest asset and the focal point around which we operate; therefore, we always want the best for our employees. In addition to offering competitive compensation plans and long-term career opportunities, we offer an attractive mix of benefit plans to our employees that include provisions for vacation, holiday pay, and sick days.
This is a full-time, direct employment opportunity in Montreal, QC. The salary is open based on experience and qualifications.
(FS-RID-0637)
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