Spa Attendant

5 months ago


NiagaraontheLake, Canada 124 on Queen Hotel & Spa Full time

We are hiring for the role of: SPA ATTENDANT

A dream team in a simply heavenly setting, that's what awaits you as Spa Attendant with Spa at Q
Welcome to our 12,000 sq.ft Sensory Spa, located in the heart of historic Niagara on the Lake.

Spa at Q is the ultimate oasis for relaxation. Our multi-million-dollar facility includes traditional spa services and a one-of-a-kind Hydrotherapy Wellness Circuit that features the only snow room in Canada. It also includes hot and cool pools, sensory showers, a cedar sauna, and eucalyptus steam room, making our Niagara on the Lake Spa unlike any other spa in the country.

Work the Wellness Way

Our Wellness community starts with our People.

We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.

**YOUR ROLE**

As a Spa Attendant, you are expected to exceed guest expectations by creating “picture perfect” guest experiences. You will achieve excellence by cleaning and maintaining the facility throughout your shift.

Key Focuses:

- Begins shift by making sure locker rooms are spotlessly clean and properly stocked and remain that way through the shift.
- Issue spa lockers, robes and slippers to guests and escort guests to their lockers.
- Provide orientation tour, explaining spa amenities offered and answering guests’ questions.
- Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area.
- Ensure adequate stock of supplies and equipment; inform management when stock is low.
- Conducts Pool Deck, relaxation spaces walk-through
- Taking food and drink orders and serving spa menu items to guests (smart serve required)
- Checks cleanliness of pools, steam rooms and saunas.
- Completes deep cleaning tasks as assigned.
- Understands spaces that are clean, organized and in good repair supports the value that guest experiences are everything.
- Personal communication, interactions, and behaviours support the Spa value that everyone is welcome and everyone is equal.
- Contributes to a collaborative workplace; supporting the Spa value of community, common goals and acceptance.

Work Perks
- Competitive wages and gratuities
- Discounts on Retail Products and Spa Services
- Education & Experience

Experience/Passions:

- Previous Spa or Hospitality experience is an asset but not required
- First Aid Certificates (Including CPR) preferred
- Excellent guest service, communication and organizational skills
- Able to lift 15lbs, move, and handle cleaning chemicals responsibly
- Passion for people & wellness

Licence/Certification:

- Smart Serve

Work Location: In person

**Job Types**: Full-time, Part-time

**Salary**: $18.00 per hour

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work Location: In person


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