Room Attendant

2 weeks ago

Vancouver, Canada Shangri-La Vancouver Full time

Shangri-La Vancouver
- Front-line
- Full Time
- Permanent
- 1128 West Georgia Street Vancouver
- 1 position available
- Assessible Employer: Yes
- Open to International applicants with valid Canadian Work permits: Yes

Posted on May 8, 2023

Our Room Attendants ensure overall cleanliness, detail and care of hotel areas and guest rooms, maximizing the balance between Colleague, Guest and Owner satisfaction. Job responsibilities include, but are not limited to, the following:

- Clean rooms following our established safety standards to ensure personal safety and security at all times
- Organize, restore and restock guest rooms or other areas of the hotel according to established standards
- Partner with housemen, laundry attendants, housekeeping supervisors and management to ensure rooms are serviced in accordance with guest arrivals and queues
- Ensure proper compliance in the use of cleaning techniques and chemicals used for cleaning
- Restock and account for Minibar items in guest rooms during service
- Ensure guestroom welcome amenities are delivered and replenished when needed as per established policy
- Account for inventory items and supplies used, replenishing as required
- Report items which require maintenance for immediate and proactive resolution
- Report customer service issues or concerns to management in a prompt, proactive manner as appropriate
- Stock housekeeping carts to ensure supplies for the shift are accessible and available for the day
- This position may entail standard cleaning of guest rooms, or preparing rooms to turndown standards, depending on the shift
- Undertake any other ad hoc related responsibilities, as required

**Responsibilities & Qualifications**:

- Position is physical in nature and requires regular lifting, bending, reaching, stretching, squatting
- Minimum 2 years previous work experience in a similar capacity is preferred
- Demonstrated understanding for luxury hotel standards of service

**Salary/Wage**:
27.83

**Other Perks/Benefits**:
Adventure to 100+ Shangri-La Hotels and Resorts with Colleague Travel perks and much more Eligible Colleagues and their families participate in our benefits program, which includes comprehensive health, dental and vision care benefits. Please visit the Shangri-La Career portal with the link below for more information about our world class benefits

**Job Application Process**:

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