Loss Prevention

1 week ago

Cambridge, Canada Sephora Full time

**Job ID**: 243319

**Location**: ON-Cambridge Centre (1616)

**Address**: 355 Hespeler Road, Cambridge, ON N1R 6B3, Canada (CA)

**Full Time/Part Time**: Full Time

**Position Type**: Regular

The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Loss Prevention
- Provide friendly, professional and knowledgeable service to clients as needed.
- Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
- Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
- Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
- Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
- Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
- Provide new hire and continuous employee trainings to maintain store loss prevention awareness.

Operations
- Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
- Assist store Leadership team with inventory preparation and process.
- Partner with stores and DLPM in the development and execution of shrinkage prevention plans.

**EXPECTED SKILLS AND QUALIFICATIONS**
- 1 year of asset protection/loss prevention experience in a retail environment.
- Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
- Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
- Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
- Proficiency in Windows, Word and Excel is desirable.
- A High School graduate or equivalent.
- Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
- Availability to work at multiples locations within a market.

**ADDITIONAL INFORMATION**
Physical Requirements:

- Work in a fragrance filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.

**COMPANY OVERVIEW**
Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.
**Sephora stores** - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.
- Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.

  • Asset Protection Representative

    2 days ago

    Cambridge, Canada Zehrs Full time

    **All referred applicants must **first_ _**be submitted through Workday by a current Loblaw Colleague.** **Location**: 200 Franklin Blvd, Cambridge, Ontario, N1R 8N8 At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends,...

  • Front Store Supervisor

    2 weeks ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 950 Franklin Blvd., Cambridge, Ontario, N1R 8R3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: Managing the customer service functions, including cash, cashiers and...

  • Front Store Supervisor

    1 day ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: Managing the customer service functions, including cash, cashiers and merchandising. **DUTIES & RESPONSIBILITIES**: **HUMAN RESOURCES**: -...

  • Front Store Supervisor

    2 weeks ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 950 Franklin Blvd., Cambridge, Ontario, N1R 8R3 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...

  • Post Office Clerk

    2 weeks ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 950 Franklin Blvd., Cambridge, Ontario, N1R 8R3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To provide prompt and superior customer service at the retail postal...

  • Pt Post Office Clerk

    6 days ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 101 Holiday Inn Dr, Cambridge, Ontario, N3C 1Z3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To provide prompt and superior customer service at the retail postal...

  • Assistant Store Manager

    2 days ago

    Cambridge, Canada GUESS?. Inc. Full time

    Position Overview The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom. **Reports To**: Store Manager **Supervises**: Assists management with all sales associates, desk...

  • Job Title Default Front Store Supervisor

    2 weeks ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 950 Franklin Blvd., Cambridge, Ontario, N1R 8R3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: Managing the customer service functions, including cash, cashiers and...

  • Cashier

    7 days ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 950 Franklin Blvd., Cambridge, Ontario, N1R 8R3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: - Maintain excellent customer service and checkout area **DUTIES &...

  • Cashier/merchandiser

    4 hours ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: - Maintain excellent customer service and checkout area **DUTIES & RESPONSIBILITIES**: **CUSTOMER SERVICE**: - Provides excellent...

  • Post Office Clerk

    1 week ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 950 Franklin Blvd., Cambridge, Ontario, N1R 8R3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: - To provide prompt and superior customer service at the retail postal...

  • Post Office Clerk

    3 hours ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 101 Holiday Inn Dr, Cambridge, Ontario, N3C 1Z3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: - To provide prompt and superior customer service at the retail postal...

  • Asset Protection Representative

    6 days ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 101 Holiday Inn Dr, Cambridge, Ontario, N3C 1Z3 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...

  • Asset Protection Representative

    5 days ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 137 Water Street N, Cambridge, Ontario, N1R 3B8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...

  • Technical Support Engineer

    5 days ago

    Cambridge, Ontario, Canada Berry Global, inc Full time

    Berry Global, Inc. is seeking a highly skilled Maintenance Technician to join our team. As a key member of our operations team, this individual will provide critical maintenance support to our facilities and equipment, ensuring the smooth operation of our processes and minimizing downtime.About Berry Global, Inc.Berry Global, Inc. is a global leader in...

  • Cashier/merchandiser

    2 weeks ago

    Cambridge, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 115 Dundas Street North, Unit 1, Cambridge, Ontario, N1R 5T8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to...

  • Cashier, PT 4pm-12am shift

    1 week ago

    Cambridge, Ontario, Canada Shoppers Drug Mart Full time

    Cashier, PT 4pm-12am shiftJoin a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important?SUMMARY:- Maintain excellent customer service and checkout areaDUTIES & RESPONSIBILITIES:CUSTOMER SERVICE:- Provides excellent customer...

  • Sales Associate

    2 days ago

    Cambridge, Ontario, Canada The Home Depot Part time

    At The Home Depot, we strive to provide an exceptional customer experience. As a front-end associate, you will play a vital role in ensuring our customers receive the best possible service.Key ResponsibilitiesSatisfying Customers:We follow the GET Involved approach to customer service, where associates greet each customer, engage them during the transaction,...

  • Maintenance and Equipment Specialist

    6 days ago

    Cambridge, Ontario, Canada Berry Global, inc Full time

    At Berry Global, Inc., we are seeking a highly skilled Maintenance Technician to join our team. This individual will provide maintenance support to buildings, injection molding machines, and automation equipment as assigned by the Shift Supervisor.About UsBerry Global, Inc. is a leading global manufacturer of innovative products with an emphasis on...

  • Store Manager

    4 days ago

    Cambridge, Canada Stokes Inc. Full time

    Reports to; District Sales Manager **Main Objectives** To effectively manage their store in order to achieve the company objectives, for sales, hours, and profitability, according to company policies. To ensure the image and customer service standards are in accordance with company policies. **Responsibilities;** Meeting and exceeding sales...