Sales Specialist- Insid Lawn and Garden

3 weeks ago


Sherwood Park, Canada Lowe's Full time

En travaillant chez RONA, vous bénéficierez de nombreux avantages, tels que:

- Un environnement de travail inclusif et sécuritaire
- Une sensibilité à l’équilibre travail-vie personnelle
- Des rabais exclusifs aux employé(e)s
- Des avantages sociaux : assurances (certaines conditions s’appliquent), révision salariale annuelle, etc.
- Des possibilités d’avancement au sein de l’entreprise
- Un employeur engagé dans sa communauté
- Du travail d’équipe et de la formation continue
- Un programme de formation complet pour toutes les nouvelles recrues
- Un programme d’encouragement aux études
- Et plus encore

Chez RONA, plus de 26 000 employé(e)s cultivent leur passion chaque jour. Nos équipes sont animées par la volonté d’aider nos clients à faire de leurs projets une réalité, et engagées à faire une différence dans les communautés où nous sommes établis.

Nous exploitons ou desservons quelque 450 magasins corporatifs et marchands affiliés indépendants. Grâce à une offre de produits et services unique et à des formats complémentaires allant des quincailleries de quartier aux magasins de grande surface, nos enseignes RONA, Lowe’s, Réno-Dépôt et Dick’s Lumber sont outillées pour répondre à tous les besoins des rénovateurs amateurs, des rénovateurs expérimentés et des professionnels de la construction.

Vous avez le talent? Nous avons les outils Chez nous, votre travail et vos idées contribuent à bâtir une organisation florissante. Votre voix sera toujours entendue et valorisée. Vous trouverez des possibilités de carrière à la mesure de vos ambitions et pourrez développer encore davantage l’ensemble de compétences qui vous rend unique.

Si vous cherchez à faire ce que vous aimez, nous pourrions être parfaits l’un pour l’autre.

**Nos attentes**:
Le ou la spécialiste des ventes, Centre jardin intérieur doit posséder une connaissance approfondie des produits et des accessoires connexes pour la vente de patios, d'équipement motorisé d'extérieur, de chauffage/climatisation, de barbecues, de meubles, entre autres. La personne choisie devra accueillir et saluer tous les clients de manière professionnelle et chaleureuse, et leur offrir un service rapide et attentif. Elle relèvera d'un(e) directeur(trice) adjoint(e) de magasin et recevra quotidiennement des directives d'un(e) gérant(e) de département. Elle n'aura pas de subordonné(e)s direct(e)s.

**Votre rôle**:

- Fournir un excellent service à la clientèle en aidant les clients à choisir et à acheter des produits, et en leur montrant le fonctionnement de chacun, y compris les commandes spéciales et les installations
- Maximiser les ventes du département en encourageant la vente d'articles connexes et complémentaires en fonction des besoins des clients
- S'assurer que les tablettes sont bien remplies, que les produits sont placés selon le planogramme et que les prix sont corrects
- Exécuter toutes les autres tâches assignées

**Les compétences que nous recherchons**:

- Diplôme d’études secondaires ou l'équivalent
- Au moins 1 année d’expérience en matière d’entrée et de soumission des commandes de vente des clients, ce qui comprend les commandes spéciales
- Au moins 2 années d’expérience dans l’identification et la vente de produits en fonction des besoins ou des projets des clients
- Au moins 2 années d'expérience dans le domaine du service à la clientèle (p. ex., classer et résoudre les plaintes des clients, accueillir les clients, répondre au téléphone, établir des relations avec les clients et remercier les clients pour leur visite)
- Au moins 2 années d’expérience de travail en ce qui concerne le suivi des commandes, ventes ou installations en attente ou incomplètes
- Au moins 1 année d’expérience dans la promotion de services et de plans liés aux produits comme l’installation, la livraison, le financement ou les plans de protection prolongée



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