Shelter Support Worker

1 week ago

Toronto, Canada Red Door Family Shelter Full time

**Part - Time Weekend Shelter Support Worker (Booth)**

**Position Type**: Part-Time Weekend Shelter Support Worker - Permanent

**Location**: Family Shelter (Queen Street East and Logan Avenue)

**Positions Available**: One (1) position

**Hours of Work**:Saturday & Sunday (16 hours/week)

Rotating Schedule - one week from 8:00am to 4:00pm and following week from 3:30pm to 11:30pm (Days and Afternoons as per schedule)

**Salary**: $23.30 + 4% in lieu of vacation as per the collective agreement

**Start Date**: ASAP

**About Red Door**

Red Door is a non-for-profit organization. The mission of the Red Door Shelter is to end homelessness for each family that comes through our doors by providing a safe, temporary refuge and critical services to support them in healing, rebuilding their lives and integrating back into a community. At Red Door, we strive for quality care, advocacy, collaboration, integrity and accountability.

**Responsibilities**:

- Conduct emergency intakes and assist new residents to settle in.
- Provide support, feedback, behaviour management, input and/or crisis intervention to clients on issues of daily living relating to precipitating issues.
- Enter notes regarding case progress as required.
- Conduct daily room checks for cleanliness, completion of daily chores, and maintenance.
- Conduct weekly house meetings to identify issues or concerns among residents, and to assign weekly tasks to residents.
- Report maintenance issues including the urgency to Maintenance Worker.
- Oversee common areas, including yard for appropriate use; address and/or report unacceptable behaviour.
- Set up rooms for Housing Worker and Outreach Worker training sessions, as required.
- Maintain supplies in the linen cupboard for distribution to residents as required, coordinate with Reception Clerk for replenishment.
- Screen visitors.
- Enforce house rules; perform weekly room checks; ensure that prohibited items are not brought into the shelter, and/or remove them.

**Qualifications**:

- Related social services diploma or equivalent with experience preferred.
- Demonstrated commitment to excellence in client service.
- Knowledge of the social service system in Toronto.
- Ability to deal with and de-escalate abusive behaviour.
- Initiative, reliability and ability to work positively as a member of a multi-disciplinary team.
- Ability to perform housekeeping procedures.
- Commitment to completing mandatory Hostel Standards, CPR & WHMIS training.
- Good oral and written communication skills.

We thank all applicants, however, only those selected for an interview will be contacted. NO PHONE CALLS PLEASE.

Please note:
1.) All Red Door employees are required to be fully vaccinated as a condition of hire in accordance with the Red Door’s Mandatory Vaccination Policy.

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

**Salary**: $23.30 per hour

Schedule:

- 8 hour shift
COVID-19 considerations:
All Red Door employees are required to be fully vaccinated and must wear a mask and face shield on site due to it being a high-risk and congregated facility.

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)
**Experience**:

- Social Services Occupations: 1 year (preferred)

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