Veterinary Reception, Client Care, Central Saanich
3 weeks ago
**Veterinary Reception, Client Care**:
**Location: Saanichton, BC**:
Central Saanich Animal Hospital is welcoming a Veterinary Reception, Client Care** **to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
- Create a warm and welcoming environment for our patient and pet parents
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
- Scheduling appointments
- Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
- General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality or retail is an asset
- No experience with animals, no problem, so long as you love animals
**What VCA Canada Offers**
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you
- A caring culture of Wellness and Appreciation
- RRSP Employer 5 % Match Program - saving for your future just got easier
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Referral Bonus Rewards
- Opportunities to give back in your community through VCA charities
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance please let us know.
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Saanichton, Canada VCA Canada Full timeJOB DESCRIPTION Veterinary Reception, Client Care Location: Saanichton, BC Central Saanich Animal Hospital is welcoming a Veterinary Reception, Client Careto join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role,...
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