Switchboard Registration Clerk

**JOB** **POSTING -WINGHAM SITE**

**POSITION POSTING # W23-07**

**POSITION: Switchboard Registration**

**UNIT: Registration**

**STATUS**: **Casual**

**START DATE**: **February 6, 2023**

**SALARY RANGE: $25.73 - $27.35 per hour**

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The Registration clerks work with a multidisciplinary team consisting of physicians, nurses, therapist and other clerical staff in a high traffic area. The clerk will be responsible for patient registration, following up on appointments, management of the central patient index database, directing patients to the correct departments and calling in staff for scheduling purposes.

**QUALIFICATIONS**:

- Secondary School Diploma
- Medical Terminology Course
- 3 - 6 months experience working in hospital registration setting

**EFFORT**:

- Moderate physical effort
- high degree of mental effort

**POSITION-SPECIFIC RESPONSIBILITIES AND TASKS**:

- Operating the main phone and directing calls appropriately
- Making calls to specialists, patients, other professionals and external support centers
- Scanning in electronic health records charts, creating and maintaining patient charts in addition to sorting them numerically
- Monitor fire alarm panels, security systems and complete designated tasks in all Emergency

Codes
- Process payments for patients and write receipts
- Update the ministry portals as necessary
- Check in patients for outpatient appointments
- Admit and discharge emergency and inpatient patients.
- Call in staff for departments
- Schedule and organize OR cases after hours
- Keyboarding skills, professional communication skills, both written and verbal
- Ability to establish priorities and organize tasks
- Ability to work with frequent interruptions and to successfully multitask

**HOURS OF WORK**:Ability to work all shifts, weekends and holidays - 0600-1400; 1400-2200; 2200-0600

**Job Type**: Casual

Schedule:

- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability

Work Location: One location

Application deadline: 2023-01-19
Expected start date: 2023-02-06