Part-time Retail Associate
2 months ago
**Key Responsibilities**:
Retail Associate Duties:
- **Customer Service**: Warmly welcome and assist customers in the distillery’s retail shop, providing recommendations and answering inquiries about our products.
- **Sales**: Drive sales by promoting our range of spirits, merchandise, and accessories through effective upselling and cross-selling techniques.
- **Inventory Management**: Track inventory levels, assist in stock counts, and ensure the retail area is well-stocked and organized.
- **Point of Sale (POS) Operations**: Operate the POS system efficiently, handle cash and credit card transactions, and manage customer accounts.
- **Product Knowledge**: Maintain comprehensive knowledge of our product offerings, production processes, and company history to educate and engage customers.
- **Store Maintenance**: Keep the retail space clean, orderly, and visually appealing to enhance the customer shopping experience.
Bar Experience Duties:
- **Tastings and Bar Service**: Conduct tastings and serve drinks to customers, providing a knowledgeable and engaging experience at the distillery bar.
- **Cocktail Preparation**: Prepare and serve a variety of cocktails using our craft spirits, demonstrating expertise in mixology.
- **Event Support**: Assist in the setup and execution of in-house events, such as tastings, tours, and private parties, ensuring a smooth and enjoyable experience for all attendees.
- **Customer Interaction**: Engage with customers to build a rapport, answer questions about our spirits, and provide recommendations based on their preferences.
- **Bar Maintenance**: Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety standards.
**Qualifications**:
- **Experience**: Previous experience in retail and bartending is required. Experience in a distillery or liquor store is a plus.
- **Skills**: Excellent customer service, communication, and interpersonal skills. Strong sales abilities and a passion for craft spirits.
- **Knowledge**: Extensive knowledge of spirits, mixology, and the distilling process is preferred.
- **Flexibility**: Ability to work weekends, evenings, and holidays as needed.
**Physical Requirements**:
- Ability to stand for long periods.
- Capability to lift and carry up to 25 pounds.
- Comfortable with occasional outdoor work during events.
**Benefits**:
- Competitive hourly wage and performance-based incentives.
- Employee discounts on products.
- Opportunities for professional growth and career advancement.
- A dynamic and fun work environment.
**How to Apply**:
Join the [Distillery Name] team and be part of a community that celebrates the art of craft spirits
**[Distillery Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
**Job Types**: Full-time, Part-time
Pay: $16.75-$25.00 per hour
**Benefits**:
- On-site parking
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Night shift
Work days:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- sales: 2 years (preferred)
- Customer service: 5 years (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: Hybrid remote in Kanata, ON K2V 0H1
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