Sales Assistant
1 month ago
At Source, we make offices work better. We do this with expert, highly personalized service. With showrooms across Canada, we make it easy for our customers to experience our wide range of products. Our expansive warehouse network carries the largest in-stock inventory in the country, so our customers can get what they need, fast. Whether their office is large, small, or located at home, we help them create a functional and engaging office space where everyone is inspired to do great work.
The Sales Assistant is responsible for providing administrative support to the sales representatives by managing and coordinating sales orders, communicating with customers regarding order status, and preparing documentation. You will also be called upon to create designs for space layouts according to room measurements and product selection, as per instructions from the customers and sales representatives.
**Why Join us...**
- Be part of a fun and positive work environment. Join us in our growth and help us continue to lead the market.
- Find opportunities for personal and professional growth.
- Get a competitive wage; fully paid premiums for health and dental benefits plan after 3 months
**What you will do...**
**_Coordination_**
- Assist with product orders and make modifications to existing orders in system.
- Provide customers with product quotes as requested.
- Troubleshoot and communicate with customers if there are issues.
- Call customers and provide estimated due dates of non-stock products.
- Assist customers in the showroom when a salesperson isn’t present.
- Coordinate and communicate with manufacturers.
- Update customer information.
**_Design and Space Planning_**
- Coordinate with sales staff to make modifications or amendments to drawings as per customer feedback. Competency in the use of design tools such as CAD is definitely an advantage.
**What you bring to the role...**
- Some post-secondary school education or equivalent experience.
- 2-3 years of office administration/coordination a must; preferably in a support role with tight deadlines and high -pressure
- Highly organized and able to manage time efficiently
- Able to work in a fast-paced environment and under pressure
- Superior customer service skills; sales process experience an asset
- Strong MS Office skills (Word, Excel, Outlook)
\#INDHP
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Store discount
- Vision care
- Work from home
Work Location: In person
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