Hybrid - Service Center Representative

6 months ago

Montréal, Canada Akelius Full time

représentant de centre de service

Etes-vous à la recherche d'opportunités de carrière au sein d'une entreprise internationale,

en pleine croissance ?

Alors vous pourriez être notre prochain représentant de centre de service à temps partiel.

Rejoignez-nous et faites parti de notre voyage.

**description du poste**

Akelius recherche un représentant du centre de service à temps-partiel pour rejoindre l'équipe du centre de service nord-américaine.

Le représentant du centre de service est le premier point de contact de nos résidents, de nos locataires potentiels, du personnel de gestion, des propriétés et des équipes de location. De plus, notre équipe est responsable de la coordination de nombreux projets.

Le représentant du centre de service maintient un haut degré de concentration dans la gestion de multiples situations qui sont axées sur les personnes.

Il assume la responsabilité d'être le meilleur des meilleurs tout en offrant un service exceptionnel aux résidents dans un environnement au rythme rapide.
- répondre aux appels téléphoniques et aux courriels des résidents et des locataires de manière courtoise et opportune, et assurer une satisfaction supérieure de la clientèle
- créer, saisir des données et exécuter des ordres de travail pour les résidents avec des informations détaillées
- envoyer les ordres de travail au personnel spécialisé
- assurer la liaison avec les équipes de gestion immobilière et de location
- assurer le suivi de l'exécution des ordres de travail / aider aux rappels de loyers / aux projets d'immobilisations
- gérer les situations prioritaires de manière professionelle
- respecter tous les paramètres du centre de service de l'entreprise
- participer à une communication ouverte avec l'équipe du centre de service et la direction afin d'obtenir des améliorations, des suggestions et des commentaires
- autres tâches à accomplir

**qui êtes-vous**
- avoir récemment terminé les études post-secondaires
- service à la clientèle/centre d'appels - un ou deux ans minimum
- axé sur le client, positif, professionnel et amical
- excellentes compétences en communication verbale et écrite
- parfaitement bilingue (français et anglais)
- résolution de problèmes - prise en charge des responsabilités, capacités à anticiper et à résoudre les problèmes, orientation vers les solutions et dynamisme
- esprit d'équipe - travailler en équipe avec le personnel interne et externe, être prévoyant, être capable de partager des idées et des suggestions, se concentrer sur la situation dans son ensemble, faire preuve d'esprit d'équipe
- calme et pondération - gérer des personnalités différentes, être capable de trouver des solutions logiques, rester calme et pondéré
- gestion du temps - être organisé, établir des priorités, respecter les délais et effectuer plusieurs tâches à la fois
- une expérience dans le domaine de l'immobilier est utile (connaissance de Yardi est un atout)

**à propos d'Akelius**

Akelius acquiert, améliore et gère les immeubles résidentiels.

Akelius possède des appartements locatifs dans les villes métropolitaines de New York, Boston, Washington D.C., Austin, Montréal, Toronto, Ottawa, Londres et Paris.
- Akelius s'engage à fournir des aménagements pour les employés avec des incapacités. Si vous êtes contacté pour ce poste et que vous avez besoin d'un aménagement dû à une incapacité ou à un besoin médical, merci de le faire savoir à l'équipe des Ressources Humaines._
- Veuillez noter que l'utilisation du masculin a pour but d'alléger le texte._
- service center representative

Are you looking for career opportunities within a global,

growing real estate company?

Then you might be our next Service Center Representative part-time.

Join us and be a part of our journey.

**job description**

Akelius is seeking a service center representative (part-time) to join the North American Service Center team.

The Service Center Representatives are the first point of contact for our residents, prospective tenants, property management staff and leasing teams. In addition, our team is responsible for coordinating many projects.

They take responsibility as being the best of the best while delivering exceptional service to residents in a fast-paced environment.
- create input date entry for, and execute work orders for residents with detailed information
- dispatch work orders to trades personnel
- liaise with property management and leasing teams
- follow up work order completion / assist with ren reminders / capitals projects
- manage priority situations in a professional manner
- adherence to all company service center metrics
- partake in open communication with the service center team and management for improvements, suggestions, and input
- other duties as assigned

**who you are**
- recently completed or working to complete post-secondary education
- customer service / call-center - o

  • Hybrid - English Speaking Service Center

    5 months ago

    Montréal, Canada Akelius Full time

    service center representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English speaking service center representative (part-time) to join the North American Service...

  • Hybrid - English Speaking Service Center

    6 months ago

    Montréal, Canada Akelius Full time

    service center representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English speaking service center representative (part-time) to join the North American Service...

  • Hybrid - English Speaking Service Center

    5 months ago

    Montréal, Canada Akelius Full time

    service center representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English speaking service center representative (part-time) to join the North American Service...

  • Hybrid - English Speaking Service Center

    5 months ago

    Montréal, Canada Akelius Full time

    service center representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English speaking service center representative (part-time) to join the North American Service...

  • Hybrid - English Speaking Service Center

    3 months ago

    Montréal, QC, Canada Akelius Full time

    service center representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English speaking service center representative (part-time) to join the North American Service...

  • English Speaking Service Center Representative

    5 months ago

    Montréal, Canada Akelius Full time

    service center representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English speaking service center representative (part-time) to join the North American Service...

  • Call Center Representative

    5 months ago

    Montréal, Canada Cosmetic Physician Partners Full time

    Cosmetic Physician Partners is building a premier network of physician-led aesthetic clinics throughout the United States. We are seeking a Call Center Representative/Appointment Setter to make outbound calls to current and prospective clients assisting in rebooking and scheduling appointments for our clinics across the country. Schedule: Full-time,...

  • Customer Service Representative

    5 months ago

    Montréal, Canada Raise Full time

    FULLY REMOTE Job Responsibilities: - Serve as the main point of contact for customers, handling inquiries, complaints, and requests in a professional and timely manner. - Provide exceptional customer service by actively listening to customers' needs and finding appropriate solutions. - Maintain accurate customer records and update information as...

  • Customer Service Representative

    5 months ago

    Montréal, Canada S&S Activewear Canada Inc. Full time

    **APPLY TODAY TO JOIN OUR TEAM!*** **Company Overview** S&S Activewear is the leading wholesaler to the imprintable apparel and uniform market in the United States and Canada. Since 1988, we’ve provided high-quality, imprintable apparel to our broad wholesale customer base. We offer high-quality apparel that allows your customers to express their...

  • Call Center Representative

    2 months ago

    Montréal, QC, Canada SS Full time

    Join Our Dynamic Team in the Heart of Downtown! Are you a natural communicator with a flair for sales? Do you thrive in a fast-paced environment where every call is an opportunity? Look no further - our downtown-based company is seeking enthusiastic individuals to join our team as a Call Center Sales Representatives! As a vital member of our team, you’ll...

  • Employee Service Center Bilingual Representative

    5 months ago

    Montréal, Canada ADP Full time

    **ADP is hiring an Employee Service Center **Representative** - Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? - Do you want to continuously learn through ongoing training, development, and mentorship opportunities? - Are you looking to be yourself in a culture that values equity, inclusion, and...

  • Employee Service Center Representative

    5 months ago

    Montréal, Canada UAP Inc. Full time

    Company Description **Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...

  • Hybrid Sales and Customer Representative

    3 weeks ago

    Montréal, QC, Canada Fairstone Full time

    Our team is seeking our next hybrid, Sales and Customer Representative! ARE YOU a passionate individual, great communicator with a goal-oriented mind! At Fairstone we don’t hire experience only, we hire attitude! If you are willing to learn, we are willing to invest in your future! We offer a broad training program, where you will be supported with...

  • Customer Service Representative

    2 weeks ago

    Montréal, QC, Canada Passport Health Full time

    **Customer Service Representative (CSR)** **Job Summary**: The CSR is responsible for providing exceptional customer service to clients by responding to service inquiries and conducting soft sales on services offered through Passport Health. **Responsibilities**: - Respond to client inquiries via multiple communication channels- Build sustainable...

  • Bilingual Call Center Representative

    6 months ago

    Montréal, Canada Reliable Parts Full time

    **ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...

  • Travel Representative

    5 months ago

    Montréal, Canada Teleperformance Full time

    Overview: We are looking for talented Reservations Representatives and passionate about travel to join our team. Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers. We are the largest interaction expert team in the market,...

  • Employee Service Center Bilingual Representative

    5 months ago

    Montréal, Canada ADP Full time

    **ADP is hiring an experienced Customer Service Representative.** In this position, you’ll help our clients leverage ADP’s exceptional business solutions so they can focus on what matters most to them - growing their business. **_Unlock Your Career Potential:_** Human Resources at ADP. **It’s at the very core of what we do. Whether it’s partnering...

  • Contact Center Optimization Analyst

    5 months ago

    Montréal, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Service a La Clientèle

    2 months ago

    Montréal, QC, Canada Akelius Full time

    Représentant(e) du service clientèle **Akelius **acquiert, améliore et gère des immeubles résidentiels. Nous avons des appartements locatifs dans les villes métropolitaines de New York, Boston, Washington D.C., Austin, Montréal, Québec, Toronto, Ottawa, Londres et Paris. Nous recherchons une personne orientée vers le service à la clientèle pour...

  • Specialty Sales Executive, Hybrid It

    6 months ago

    Montréal, Canada Softchoice Full time

    We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we...