IT Functional Analyst
7 days ago
Under the supervision of the Director, Information Technology, the IT Functional Analyst is responsible for quickly understanding the challenges that are faced within the company and the tools in place in order to propose applicative solutions to support business growth.
**Technological Environment**:
KD Services is at the heart of the supply chain of our clients, and therefore is responsible for a reliable, flexible, efficient and connected technological environment accessible in real time to our clients. Our Warehouse Management System (WMS) Infolog on AS400, is the core of our logistics operations. We also use an MRP (Packmanager) in SaaS for the execution of the assembly and compliance of our clients’ products.
The systems are connected to each other and to our clients through internal developments (C#, SQL) and using our Tradexpress EDI translator. We also use data exchange tools from our systems (XMS for Infolog and CPI for Packmanager).
KD Services ships our clients’ goods to their end customers. Several carrier systems are also used (ICS, Purolator, TTY, Canada Post, Fedex) and connected electronically to increase the speed and efficiency of shipments.
**Tasks**:
Understand the challenges of our clients in their activity;
Understand the systems and different data sources in place;
Write in collaboration with the clients the change request of the technological environment;
Assess feasibility and propose IT solutions to the client based on the change request;
Write the functional specifications of the selected IT solution for final client approval;
Working collaboratively with the team of developers;
Write and execute functional test scenarios ;
Write user guides for applicative solutions to implement;
Support end users during the implementation of IT solutions;
Provide estimates in terms of human effort and cost of IT projects ;
Investigate and provide support in problem solving;
All other related tasks.
**Profile required**:
University or college degree in computer science.
3 years as an IT Functional Analyst - Required
7 years of experience in the field of computer science with a minimum of 3 years of experience in the field of distribution/manufacturing - Required
Excellent communication skills
Bilingualism (French and English) - Important asset
Strong ability to work in a team
Excellent analytical, detail and precision skills
Autonomous and versatile
Flexibility regarding the work schedule to support operations in case of problems
Ability to understand, describe, translate and document users' needs in computer language (functional & technical analysis)
Very good knowledge of databases (Microsoft SQL Server)
Programming experience (SQL)
Development experience with a WEB Framework, an asset
Proficiency in Windows and the Office suite
OTHER INFORMATION
Permanent, 40 hours per week (8am to 4.30pm)
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