Aftersales Intern

If you make hearts beat faster, your own has to be in the right place.

**AfterSales Intern**:

- **Code number**:J000005076
- **Entry level**:Internship
- **Location**:Toronto
- **Organization**:Porsche Cars Canada
**Tasks

**Tasks**Tasks***

**Position Objective**:
Porsche Cars Canada Internship opportunities are designed to promote both career development and functional expertise for the intern, as well as to complete project-related and day-to-day support for the department. This internship will support the Product Quality and Technical Training Manager on a variety of projects that include but are not limited to technical training activities, technical support monitoring, etc.

**Primary Responsibilities**:

- Support the Manager, Product Quality and Technical Training
- Support the Manager, External Affairs & Customer Relations
- Create and submit approval requests for Purchase Orders and invoicing
- Special tool inventory, create inventory tracking tool and perform tool inventory
- Generate PRMS (technical ticket tool) reporting for creating KPI’s for product quality
- Generate Carlisle verbatim clusters and create summary of PCL actions for addressing topics to the dealers
- Analyze PCL After Sales PPN space and generate action plan for improved utilization and structure
- Generate Training surveys and create reports
- Academy admin support
- set up classes in PALMS 2.0 and assist as needed
- PCL Dealer technical training analysis
- generate reports to analyze ZPT training needs. To be used for planning course offerings
- HV Battery repair coordination
**Qualifications

**Qualifications**Qualifications***

**Education**:

- Recent graduate or currently attaining Bachelor’s Degree in Engineering or similar discipline
- Basic understanding of dealership functions and parts and service

**Skills**:

- Strong written and oral communication skills
- Ability to solve advanced problems and trouble-shoot complex issues
- Proactivity and ability to work independently
- Ability to manage and oversee several activities at once
- Desire for continuous development and learning opportunities
- Strong analytical, organizational, and time management skills
- Ability to speak French is preferred
- German language proficiency is an asset

Working hours are from 9:00am to 5:30pm.

Porsche Cars Canada, Ltd.

165 Yorkland Boulevard, Unit 150

Toronto, ON M2J 4R2