Help Desk Level 2, Information Technology

3 weeks ago


Pembroke, Canada Pembroke Regional Hospital Full time

Job Number:
- J0324-0005- Job Title:
- Help Desk Level 2, Information Technology (IT)- Job Type:
- Permanent Full Time- Job Category:
- Information Technology (IT)- # of Open Positions:
- 1- Department:
- Information Technology (IT)- Union Group:
- CUPE- Date Posted:
- March 5, 2024- Closing Date:
- March 12, 2024- Salary:
- $30.84 - $31.75/Hour- Job Level:
- 3- Hours/week:
- 37.5- Shift(s):
- Monday to Friday, Days (standby hours required)- FTE:
- 1- Site:
- Main Hospital- Travel Required:
- Yes- Internal ID:
- P-49-24Pembroke Regional Hospital serves the diverse health care needs of residents of Pembroke and the surrounding communities. In accordance with our mission, vision and values, and following catholic tradition we strive to provide safe, quality care in a compassionate and caring setting. We respect the rights of our patients to be treated with dignity and respect, and believe that patients are an integral part of the health care team. As leaders in health care delivery, we are committed to life long learning, continuous improvement and healthy living.

**REQUIREMENTS**:

- Two year Community College diploma in Computer Technology or equivalent
- Minimum of 2 years current related experience
- Experience providing Client or end user support, including hardware/software support
- Experience in performing effectively in a detail-oriented work environment requiring a high degree of personal organization and accountability
- Experience with projects demonstrating analytical/problem solving skills in systems analysis and design, program coding, program testing and debugging
- Experience in Microsoft platforms and programming tools
- Experience with database design, implementation, and management
- Experience with Crystal Reports and/or other report writing tool
- Demonstrated ability to prepare and maintain system documentation’s and write user guides
- Ability to multitask and prioritize work assignments
- Excellent interpersonal and communication skills
- Exercise sound judgment and maintain a high degree of confidentiality
- Ability to be flexible, versatile and adaptable in day-to-day activities
- Computer equipment maintenance skills including PC and Peripheral equipment, setup, configuration and troubleshooting
- Knowledge Networks and Internetworks, related connectivity devices, TCP/IP Protocol suite and related security risks and remedies
- General understanding of Industry Standard Security protocol, i.e. SSL, PKI, Digital Certificates, etc
- Knowledge of supported software packages: MS Office, Exchange, SQL Server, IIS, Windows 2000/2003 Server, Windows NT/98/2000 and XP
- Embodies the LEAN ideology by actively and continually seeking opportunities for continuous improvement
- Must have demonstrated ability to meet the attendance standards of the Hospital
- Bilingualism preferred (French/English)


  • Summer Student

    1 month ago


    Pembroke, Canada Pembroke Regional Hospital Full time

    **N-04-23 Summer Student - Information Technology (Temporary Full-Time)**: **Competition**: - N-04-23 **Department / Unit**: - Information Technology Department **Position Type**: - Temporary Full-time **Within**: - Non Union **Biweekly Hours**: 37.5 **Posting Date**: - 2023/02/21 **Closing Date**: - N/A Pembroke Regional Hospital, an employer...


  • Pembroke, Canada Pembroke Regional Hospital Full time

    Job Number: - J0523-0127- Job Title: - Clerk, Patient Information- Job Type: - Permanent Casual/Relief- Job Category: - Administrative / Clerical- # of Open Positions: - 3- Department: - Health Records/Patient Information- Union Group: - CUPE- Date Posted: - May 8, 2023- Closing Date: - December 31, 2023- Job Level: - 3- Hours/week: - 0- Shift(s): - All...


  • Pembroke, Canada 2465620 Ontario Inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests'...

  • Medical Receptionist

    1 month ago


    Pembroke, Canada Family Medicine Teaching Unit Full time

    Responsibilities: - Greet and check-in patients, ensuring a positive and welcoming experience - Answer phone calls and schedule appointments, providing accurate information to patients - Verify insurance coverage and collect necessary patient information - Maintain patient records and update electronic medical records (EMR) systems - Assist with billing and...


  • Pembroke, Canada dentalcorp Full time

    About Us:Wellspring Dental Pembroke is a busy and well-established practice serving the Pembroke and Petawawa communities located in downtown Pembroke. Dr. Chintan Thakkar and Dr. Lauren Campbell offer a comprehensive range of services for patients of all ages including hygiene, restorative, cosmetic, endodontics, extractions, implants, and children's...


  • Pembroke, Canada dentalcorp Full time

    About Us:Wellspring Dental Pembroke is a busy and well-established practice serving the Pembroke and Petawawa communities located in downtown Pembroke. Dr. Chintan Thakkar and Dr. Lauren Campbell offer a comprehensive range of services for patients of all ages including hygiene, restorative, cosmetic, endodontics, extractions, implants, and children's...


  • Pembroke, Canada Algonquin College Full time

    Department: Business, Technology and Outdoor Training (Bobbie Gormley) Position Type: Part-Time Support Salary Range: $32.48-$37.65-Hourly Scheduled Weekly Hours: 24 Anticipated Start Date: June 10, 2024 Length of Contract: n/a Posting Information Posting Closing Date: May 24, 2024 Please note: jobs are posted until 11:59 pm on the job closing...


  • Pembroke, Canada dentalcorp Full time

    About Us: Wellspring Dental Pembroke is a busy and well-established practice serving the Pembroke and Petawawa communities located in downtown Pembroke. Dr. Chintan Thakkar and Dr. Lauren Campbell offer a comprehensive range of services for patients of all ages including hygiene, restorative, cosmetic, endodontics, extractions, implants, and children’s...


  • Pembroke, Canada Staples Canada Full time

    Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager,...

  • Accounting Assistant

    1 month ago


    Pembroke, Canada ACT Services Inc. Full time

    Education: Other trades certificate or diploma - Experience: 2 years to less than 3 years **Work setting**: - Private sector **Tasks**: - Prepare journal entry - Prepare payroll - Invoice clients - Prepare reports **Computer and technology knowledge**: - Sage Accounting Software - Quick Books - MS Excel - MS Word - Internet **Screening questions**: - Are...


  • Pembroke, Canada Pembroke Mitsubishi Full time

    **Automotive Sales Associate** Full Time Pembroke, Ontario - Are you looking for a career in the automotive industry?_ At Pembroke Mitsubishi we focus on growth within our business for everybody. All positions are mentored into growth in the automotive industry. With a growing suite of accompanied business, there is unlimited potential for all our...


  • Pembroke, Canada Renfrew County Catholic District School Board Full time

    **UNION AFFILIATION**: COPE, Local 103 **JOB SUMMARY**: Under the direction and supervision of the Principal,, the Educational Assistant will: 1. Assist in developing and implementing an educational program in an integrated setting, emphasizing: behavior management; development of communication skills; socialization skills; self-help skills, 2. Participate...


  • Pembroke, Canada Legal Aid Ontario Full time

    Company Bio Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If you are...


  • Pembroke, Canada Renfrew County Catholic District School Board Full time

    Temporary assignments shall terminate as shown above or the return of a Permanent EA, but no later than June 30, 2024. **UNION AFFILIATION**: COPE, Local 103 **JOB SUMMARY**: Under the direction and supervision of the Principal,, the Educational Assistant will: 1. Assist in developing and implementing an educational program in an integrated setting,...


  • Pembroke, Canada Renfrew County Catholic District School Board Full time

    **LOCATION**: Home School - Holy Name Assisting - Cathedral, Our Lady of Lourdes, and Bishop Smith Catholic High School **UNION AFFILIATION**: COPE, Local 103 **JOB SUMMARY**: Under the direction and supervision of the Principal,, the Educational Assistant will: 1. Assist in developing and implementing an educational program in an integrated setting,...


  • Pembroke, Canada Shots Golf Club Full time

    Indoor Golf Facility Assistant About Us: Shots Golf Club is an indoor golf facility dedicated to providing golf enthusiasts of all skill levels with a premium golfing experience year-round. We offer state-of-the-art golf simulators, a welcoming atmosphere, and a commitment to excellence in customer service. We are currently seeking a passionate and...


  • Pembroke, Canada Dandelion Holdings Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Private sector **Tasks**: - Greet people and direct them to contacts or service areas - Provide basic information to clients and the public - Obtain and process information required to provide services - Operate switchboard or telephone...


  • Pembroke, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...


  • Pembroke, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow.To learn more about Westburne, please visit us...


  • Pembroke, Canada Walmart Canada Full time

    Position Summary...Working as a Stockperson/Cartpusher at Walmart Canada is a great way to develop your skills in the retail industry. A Stockperson/Cartpusher collects shopping carts from the cart corrals, parking lot, and store perimeter and returns them to a safe storage location, while maintaining exemplary customer service. If you are looking for an...