Manager of Cloud Infrastructure Services

7 months ago

Canada WSP Full time

***

As a Global Manager for Cloud team, you will report to the Global Director for Cloud Architecture, Design and Build team. This globally distributed team is comprised of solutions architects, and cloud specialist who are responsible for the architecture, design, and implementation of cloud services. WSPs global cloud is today comprised of over 1,000 offices, and over 65,000 users.

**MAIN RESPONSIBILITIES**
- Lead team responsible for developing cloud standards, strategies, and design initiatives.
- Develop and manage the budget for cloud and DaaS services, focusing on cost-effectiveness and ROI.
- Continuously analyze and optimize cloud spending and resource allocation.
- Review and analyse current cloud technologies and its ability to support strategic business objectives.
- Collaborate and proactively build trusting relationships across the organization, including functional partners and regional teams.
- Ensure technical documents and drawings, policies and guidelines, test plans and analysis, and risk assessments are kept up to date.
- Collaborate with 3rd party vendors to coordinate, monitor deliverables, and ensure adherence to global standards, architecture, processes, and procedures.
- Participate in global infrastructure and operations technical governance and strategic planning.
- Manages resource planning for team members, providing leadership for hiring, training and development, coaching, performance planning and review.
- Developing cloud service design packages that can be utilised for service transition including high-level and low-level cloud solution designs.
- Accountable for the implementation of complex cloud designs and/or providing direction and planning to others performing implementation.
- Oversee the administration of multiple cloud platforms (e.g., AWS, Azure, Google Cloud), ensuring efficient operation, high availability, and cost-effectiveness.
- Evaluate and integrate cloud services and tools to enhance the multi-cloud environment.
- Spearhead the deployment and management of Desktop as a Service solutions, ensuring they meet user requirements and performance standards.
- Collaborate with IT security to implement robust security measures specific to DaaS environments.
- Participating in the creation and evolution of an IT roadmap for the cloud and cloud security domain. Participating in the technical, change and architecture review boards.

**ACADEMIC AND EXPERIENCE REQUIREMENTS**
- Experience working in large/global enterprise IT with multiple distributed branch/campus sites.
- Experience of working within ITIL aligned Service Management organisation.
- Experience in optimizing Cloud spend.
- Bachelor’s degree in computer science, information technology, or a related field preferred. Equivalent relevant experience may be considered in lieu of the degree preference.
- 5-7+ years management experience.
- Experience working with and managing multiple vendors. Strong knowledge in public cloud (Azure) compute, infrastructure, IT infrastructure, automation, advanced services, and service delivery including wide experience across multiple technology domains.

**SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS**
- Excellent written and spoken English.
- Ability to work independently with low-level supervision and in a global team distributed geographically.
- Very strong organization skills (set priorities, meets deadlines, multiple simultaneous projects) and excellent documentation skills.
- Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems.
- Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.

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