Manager, Provider Education

4 months ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, the Manager of the Provider Education & Experience department is responsible for managing the departmental staff in the ordering provider education and experience related to Island Health's Electronic Health Record (EHR). The Manager is responsible for working closely with and in collaboration with Professional Practice, Medical Affairs, Learning and Performance Support, Clinical Informatics and the Project Delivery Office both within Island Health and across health authorities. In addition, the Manager also works directly with Island Health and affiliated academic, research organizations, and institutions.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of the Vancouver Island Health Authority in accordance with the service assignment and may require the use of a personal vehicle.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a Master's degree in Business, Health Information Science, or patient care/clinical related discipline is preferred. Seven (7) years' recent health care environment experience in successfully implementing and delivering education to foster changes in clinical practice across multiple areas of an organization or multiple organizations..

**Skills And Abilities**:

- Ability to establish and maintain good working relationships with others and manage conflict effectively to successfully coordinate the work.
- Strong work and professional ethics.
- Demonstrated ability to bring together multiple stakeholders and effectively manage diverse and sometimes competing interests.
- Demonstrated leadership skills, including leading people with integrity and trust, building a team environment, communicating clearly, fostering potential, leading with vision, inspiring and engaging others, promoting innovation, managing resources, and showing situational awareness.
- Demonstrated ability to create and execute strategic plans and to organize and prioritize work.
- Demonstrated ability to learn new skills, and commitment to on-going professional development to supplement core business knowledge in relevant topic areas through academic and informal channels.
- Superior oral and written communication skills to present and prepare concise analyses, reports and recommendations to multidisciplinary audiences.
- Ability to adapt and remain flexible in order to meet changing priorities and resource constraints.
- Physical ability to perform the duties of the position.

**Job Requirements**:

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