Food Services Manager

4 weeks ago

Fort McMurray, Canada Civeo Full time

Civeo is a global workforce accommodation specialist that helps people maintain healthy, productive, and connected lives while living and working away from home. Our unique approach focuses on guest wellbeing, operational efficiency, community building and a property development mindset - making us a leading provider of accommodation solutions.

**Key Responsibilities**
- Managing the day-to-day food & beverage operations within the Lodge, supervising and managing employees, and maintaining and elevating service, food safety and sanitation standards.
- Reviewing staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensuring that all standard operating procedures for revenue and cost controls are in place; that all food safety, sanitation, energy management, and preventive maintenance standards are consistently met.
- Developing and maintaining analytics around food cost, waste, production, etc.
- Leading the food & beverage team by establishing and maintaining open & collaborative relationships with employees, reviewing employee satisfaction surveys to identify and address employee problems or concerns.
- Ensuring exceptional customer service is being provided to guests, through leading by example and empowering employees with a focus on continuous improvement.
- Inventory management of food & beverage facilities to ensure fulfillment of guest needs.
- Participating as a key member of the Lodge Management Team, in delivering excellent guest and employee services in a profitable manner.
- Conducting regular audits to ensure company & regulatory standards are met.
- Adhere to safety policies and procedures by following company Safe Work Practices and Standard Operating Procedures.
- Direct support in the day-to-day operations for the housekeeping and front desk departments including, but not limited to, such things as scheduling, employee management, purchasing, etc.

**Qualifications**
- Post-secondary education in Food Service Management, Hotel & Restaurant Management, Hospitality, or Business Administration
- 3-5 years progressive food & beverage, culinary, or related professional area experience, including leading and managing people
- Proven track record of motivating and empowering people to meet or exceed goals, and to provide the highest quality experience for guests
- Strong understanding of forecasting, budgeting, scheduling, productivity, inventory controls, P&L analysis, food & beverage cost controls
- Sound knowledge and passion for food & beverage operations
- Superior communication skills in English, both verbal and written
- Proficient in MS Office programs
- Must have a valid driver’s license, with a 5-year driving record satisfactory to Civeo’s driving criteria.
- Must provide confirmation of a clear criminal record.

While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.

We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply

Civeo is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.

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