Dispatch Manager
5 months ago
**It’s not a package. It’s a promise®.**:
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elements we brave, the promises we deliver -** it’s all possible because of our people**. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, **we go there** for you too.
- Responsible for all Dispatch operations
- Responsible for staffing and recruiting
- Responsible for maintaining staffing and schedules
- Work with Operations Manager and Unit Managers to address any Dispatch issues
- Handle Customer complaints and inquiries
- Change Management
- Report preparation and analysis as required by Operations Manager
**Qualifications**
- Minimum three years Management experience an asset
- Minimum threee years Dispatch experience an asset
- Experience with managing/wporking in a unionized environment and asset
- Excellent knowledge of Dispatch operations an asset
- Excellent oral and written communication skills
- Proficient experience with Microsoft Suite
- Knowledge of Ship Trakk / Comlog / Salesforce system and procedures
- Excellent interpersonal skills and the ability to build relationships with stakeholders
- Must be able to function well under pressure and promote a team environment
- Self motivated, good leadership skills
- Capable of dealing with frequent changes and unexpected occurrences or delays
- Research and follow-up of service failures
- Ability to work with and understand new software technology
**POSTING DETAILS**
**Location**:National Hub Ontario
- 325 Humber College Blvd/115 Carrier Drive
**Hours of Work**: 37.5 hours/week (Monday-Friday: 10:00am-6:00pm)
- Flexibility is required when needed
**Working Conditions**: Office Environment; Warehouse Environment
**Posting Number: 62526**- Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs._
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.
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