Job Description:
**GIFTSHOP RETAILER**

Swartz Bay

Casual

You radiate a passion for customer service, with a goal to achieving revenue targets. As a Retailer you ensure the standards for the gift shops are maintained, which includes merchandising new stock, working with Merchandisers to maintain the planogram vision, coaching shipboard staff in loss prevention and correct retail practices, polices, and procedures. You analyze data from a variety of sources to maximize financial objectives. You have strong sales and communication skills, are self -motivated, can work independently, and can work well in a team environment under pressure. You can coordinate and prioritize multiple tasks.

Overall you are customer-focused and results-oriented.

You have a Certificate or Diploma in Business Administration, Marketing or equivalent and have studied merchandising, retail, loss prevention, and customer service skills. You have 3-5 years customer service experience, preferably in a retail setting, including 2-3 years of merchandising and display experience preferably in a giftware and apparel environment.
- "We connect communities and customers to the people and places important in their lives”_
- At BC Ferries, our employees are our most important assets in delivering on our commitment to customer safety, service and satisfaction. We offer a unique West Coast working environment with diverse challenges and opportunities. Whether your goal is to work behind the scenes, onboard our ships, or within our land based operations, you are a key contributor to the BC Ferries team._
- With 47 ports of call and around 500 sailings every day, BC Ferries is the largest independently-owned ferry company in the world. Dedicated to safety, excellence, innovation, and people, we are committed to continuously improving the west coast travel experience of our customers._- We appreciate the interest of all applicants; however only those selected for an interview will be contacted._