Supervisor
4 weeks ago
**Position Details**:
**Posting #**: 29388
**Department**:Logistics-Stores & Receiving
**Employee Type**:Regular, Full Time
**If Temporary, Number of Weeks**:
**Union**:Non-Union
**Openings Remaining**:1
**Schedule**:
**Work Days**: Monday to Friday
**Time of Day**: Days
**Shift**: 7.5 hour
**This position may be scheduled at any of the following sites**: Charlton Campus (Hamilton Downtown), King Campus (Stoney Creek East Hamilton), West 5th Campus (Hamilton Mountain), Satellite Health Facility (Hamilton Downtown), Six Nations Satellite Hemodialysis Unit (Ohsweken)
**Application Dates**:
**Opening Date**: 08/10/2024
**Closing Date**: 29/10/2024 Applications must be received online by 12:00 midnight on the Closing Date
**Position Description**:
***:
This position provides leadership and supervision of activities within the Logistics department. In addition to providing support for day-to-day operations, this position is instrumental in process improvement, analysis of logistics and shipping information, problem solving of logistics issues and is a key contact with suppliers, distributors and warehouse vendors. This position also provides support and back-up to the Manager, Logistics.
**QUALIFICATIONS**:
- Two year Community College diploma in Business, Logistics, or Materials Management required.
- Professional Membership in APICS, P.Log., NIGP, SCMAO preferred.
- Demonstrated ability to understand the whole supply chain process; from requisitioning to receiving and payment.
- Minimum 3-5 years related supervisory experience; or a combination of education and work experience.
- Excellent leadership, customer service and interpersonal skills are required.
- Strong analytical and problem solving skills are required.
- Demonstrated teaching and coaching skills.
- Demonstrated excellence in communication, team building, and the ability to initiate and model positive change.
- Ability to implement change by identifying all aspects of a process to ensure that a change in one area does not detrimentally affect another.
- Excellent computer skills; able to manipulate spreadsheets, research and resolve issues from available information from systems (HEMM, 3rd Party Logistics, etc.) Data analysis to identify trends, efficiencies and process improvements.
- Personable, able to deal with multiple interruptions, high pressured environment.
- Conflict resolution skills.
**RESPONSIBILITIES**:
- Acts as the back-up for Manager, Logistics during absences.
- Participates in regular performance appraisals of direct report, providing ongoing coaching and feedback.
- Participates in the training and orientation of staff to their duties, providing ongoing direction and monitoring workflow.
- Train team members on new processes or changes in processes.
- Assigns and delegates work to the Logistics Staff.
- Reviews and analyzes reports from third party logistics, including item delivery reports, returns.
- Performs root cause analysis of third party logistics errors..
- Identifies and resolves invoice discrepancies as they relate to receiving of products.
- Arranges for the delivery of ‘rush’ orders and manage ‘stat’ deliveries.
- Responds to end user requests such as inquiries regarding product availability, product returns, conversions, missing product, etc.
- Manages the courier contracts, and other related delivery contracts.
- Identifies and introduces process efficiencies.
- Participates in the ongoing monitoring, coordinating and reporting of quality auditing within the department
- Makes recommendations to changes in the auditing process to accommodate system updates, new supplier requirements or changes in practice/processes.
- Analysis of audits/quality reports and developing a strategy and process for communication with Logistics team
- Collaborates as needed with Strategic Sourcing to ensure a seamless, collaborative supply chain function to serve the organization.
- Other duties as assigned.
- St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the _Mission, Vision, and Core Values_ of SJHH._
**We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.
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