Scale House Clerk

2 weeks ago

Brantford, Canada American Iron and Metal Full time

Company Description

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products. We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

**Job Description**:
We are seeking a detail-oriented and organized Scale Clerk to join our team **Monday-Wednesday from 7:00am-5:00pm, Thursday-Friday 7:00am-6:00pm, and every other Saturday from 8:00am-4:00pm** (you will have 1 day off during the week if working the Saturday). **This position is a temporary (12 month) contract.**

As a Scale House Operator, you will be responsible for managing the weighing and recording of incoming and outgoing metal materials. Your role will involve accurately documenting weights, ensuring compliance with regulations, and providing exceptional customer service. This position requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.

**Responsibilities**:

- Operate the scale system to accurately weigh incoming and outgoing metal materials
- Record weights and relevant information in the computer system or on paper records
- Greet and assist customers in a friendly and professional manner Provide information about our services, answer inquiries, and address customer concerns or issues
- Maintain accurate records of all transactions, including weights, material types, and customer information
- Ensure compliance with company policies, industry regulations, and safety protocols
- Verify the identification and documentation of drivers, carriers, and vehicles while Issuing receipts, and processing payments accurately
- Communicate effectively with internal departments, drivers, and customers to coordinate operations and resolve any discrepancies or issues

**Qualifications**:

- Previous experience as a scale house operator strong customer service setting
- Knowledge of weighing systems, equipment, and procedures
- Familiarity with metal recycling processes, materials, and specifications is advantageous
- Strong attention to detail and accuracy in recording and documenting information
- Excellent customer service and interpersonal skills
- Ability to handle cash transactions and maintain accurate records
- Strong organizational and multitasking abilities in a fast-paced environment
- Effective communication skills, both verbal and written
- Ability to work independently and as part of a team
- Must be available to work **every other Saturday from** **8:00am-4:00pm**

Additional Information
**What we offer**:

- A competitive wage, vacation, benefits and a RRSP matching program
- The tools and support needed to be successful in your career and professional development
- A dynamic & rewarding work environment that is also a lot of fun

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