Branch Manager Trainee

2 months ago

Tillsonburg, Canada TD Bank Full time

411783BR

Retail Banking - Financial Services

Tillsonburg, ON

June 14, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Are you a passionate leader who sets a vision that inspires others? Can you mentor a team to improve, enhance and promote positive customer experiences and build financial confidence in our bank? If so, then get yourself into this role. As a **Branch Manager I, **you will be contributing to our overall success through your exceptional leadership, customer experience and people management skills.

In this role, you would be expected to:

- Develop, lead, and coach the team on customer advice conversations and strategies to improve the overall customer experience and increase employee and customer confidence
- Enhance branch processes within the budget to achieve operational excellence
- Administer the overall strategy for the branch by handling branch duties related to mutual funds, real estate secured credit and other compliance-related issues
- Work closely with Wealth and Business Banking to stay abreast of end-to-end processes, emerging issues and industry regulations
- Generate banking solutions demand by building effective customer relationships and referral sources while maintaining confidentiality and accuracy
- Serve as the highest point of escalation for the branch to resolve raised issues
- Cultivate an interconnected team to grow the business and maximize its efficiency, effectiveness and scale by finding improvement opportunities
- Build and lead a high performing team by using their talent optimally and ensuring their performance management activities are undertaken and completed as per human resources policies
- Provide both leadership and mentorship to the team and ensure ideal employee scheduling to meet customer demands in tight deadlines
- Help build informative, fair, and positive work environment by sharing skills and knowledge, promoting open dialogue and motivating team to achieve common goals and objectives

**Requirements**:

- Undergraduate degree with over 4 years of relevant experience
- Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
- In-depth knowledge of advanced investing and credit processes and risks to identify, track and resolve gaps effectively
- Strong communication skills to liaise with customers, employee and cross functional teams
- A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information
- A compassionate leader with demonstrated experience working in a fast-paced work environment through strong communication, organizational, planning and time management skills

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Branch Manager

    1 month ago

    Tillsonburg, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Branch Manager

    13 hours ago

    Tillsonburg, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Branch Manager

    2 days ago

    Tillsonburg, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Personal Banking Associate Trainee

    1 month ago

    Tillsonburg, Canada TD Bank Full time

    405064BR Retail Banking - Financial Services Tillsonburg, ON April 3, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate Trainee

    2 weeks ago

    Tillsonburg, Canada TD Bank Full time

    404799BR Retail Banking - Financial Services Tillsonburg, ON March 30, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate Trainee

    1 month ago

    Tillsonburg, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate Trainee

    1 month ago

    Tillsonburg, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Banking Advisor

    1 month ago

    Tillsonburg, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Assistant Store Manager

    1 month ago

    Tillsonburg, Canada Moffatt & Powell Rona Full time

    Join Moffatt & Powell Ltd. for an Exciting Career Opportunity as an Assistant Store Manager in our Tillsonburg location! Moffatt & Powell Ltd., with nine thriving retail branches across South-Western Ontario, is your gateway to an exciting career. We're all about care, commitment, continuous improvement, and community, and we want you to be part of our...

  • Retail Manager

    1 month ago

    Tillsonburg, Canada Moffatt & Powell Rona Full time

    Join Moffatt & Powell Ltd. for an Exciting Career Opportunity as a Retail Store Manager in our Tillsonburg location! Moffatt & Powell Ltd., with nine thriving retail branches across South-Western Ontario, is your gateway to an exciting career. We're all about care, commitment, continuous improvement, and community, and we want you to be part of our dynamic...

  • Customer Service Representative

    2 weeks ago

    Tillsonburg, Canada BMO Financial Group Full time

    160 Broadway Street Tillsonburg Ontario,N4G 3P8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    14 hours ago

    Tillsonburg, Canada BMO Financial Group Full time

    160 Broadway Street Tillsonburg Ontario,N4G 3P8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    7 days ago

    Tillsonburg, Canada BMO Financial Group Full time

    160 Broadway Street Tillsonburg Ontario,N4G 3P8 This is a TEMPORARY (apprx 12 months) part-time role (24 hours per week minimum guaranteed) at our branch in Tillsonburg. This position requires availability to work anytime during branch hours, Monday through Saturday. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and...

  • Financial Advisor

    6 days ago

    Tillsonburg, Canada Scotiabank Full time

    Requisition ID: 189264 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Financial Advisor

    14 hours ago

    Tillsonburg, Canada Scotiabank Full time

    Requisition ID: 189264 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Member Service Representative

    1 month ago

    Tillsonburg, Canada FirstOntario Credit Union Full time

    Are you a student or recent graduate looking for an exciting opportunity to grow your skills in the financial industries sector? FirstOntario Credit Union is excited to welcome students to work in our retail branches from May to September, 2024. **The Advantages to being a FirstOntario Summer Student**: - Competitive wages and Career development...

  • Customer Experience Associate

    1 week ago

    Tillsonburg, Canada Scotiabank Full time

    Requisition ID: 178972 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 week ago

    Tillsonburg, Canada Scotiabank Full time

    Requisition ID: 167436 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Member Service Representative

    1 month ago

    Tillsonburg, Canada FirstOntario Credit Union Full time

    **Why FirstOntario?** - FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial institution dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to...

  • Custodian

    6 days ago

    Tillsonburg, Canada Armtec Inc Full time

    Armtec Inc. is the largest manufacturer of water management and drainage solutions in Canada, our products are woven into the landscape almost everywhere you look. We deliver a framework of function, pathways for people, and structures for life. Armtec Inc. is a proud member of WGI Westman Group Inc. - a dynamic, entrepreneurial group dedicated to the growth...